Guest User
October 19, 2024
Great location, easy walk to most anywhere in Modena city center. We stayed 6 nights. Relatively quiet, good breakfast with lovely staff. Had an unfortunate situation where money was stolen while we popped down to the bar for a drink after a long day. Had to ask where the laundry we had sent out was and they said the lady would be bringing it up right away. I had left my bag on the bed. When I came back, laundry was on the bed, and when I realized I had left my bag there I immediately unzipped it to find my wallet was left un-zipped and about €150 missing. She didn’t take it all, and she forgot to zip up the wallet. When I reported it to main desk they said they called her and of course she denied it. The assured me the manager would speak to me when he returned on Monday( this happened on a Saturday) Never happened. I had to just let it go. I NEVER leave anything out, and we left the room just to go down for a drink. I hope she put the $$ to good use, like maybe if she had children to care for. Otherwise this was a good stay.