I stayed at the Hilton Hotel on Miyakojima on weekdays in January because it was new with 4 family members (2 preschoolers). After all, the facilities, rooms, pools, etc. were very clean and comfortable. The location is about 1,000 yen one way by taxi to the city, so I used the izakaya and Yakiniku restaurants in the city for dinner. However, there were some disappointments. The breakfast buffet was immediately taken to the seat on the first day, but the second day waited about 1 hours and the third day waited about 30 minutes. I thought it was difficult because we couldn't read the time for us who made plans from the morning at the destination. And the most disappointing and uncomfortable thing was that I wanted to watch the sunset at the rooftop bar on the last night. Even if I waited for 30 minutes to order after arriving in line before the opening, 4 drinks did not come out. Looking around, drinks were also brought to people who came later, and food was also served. I thought I had completely forgotten and canceled it. I didn't know the situation when I told him the cancellation, so even though I was still in the elevator hall in the pursuit, I told the other people waiting for a seat. I was stunned to be guided because the seats were vacant. There is no apology. The staff who received the order were also dressed up a little because it was Halloween time, and even if the child touched it, there was no expression and no reaction. I felt really sad. It was a family trip. After that, I used the hotel restaurant for dinner. My son broke the glass there, but I was very grateful that the staff responded very kindly. I was saved because I had something at the rooftop bar. The next time I visited for breakfast on the day, I was wondering if there was a kind sister yesterday, so I think it had a good influence on my children. Thank you. Please note that the room cleaning will start during breakfast unless you press the Don't Disturb button. I was at a loss about posting, but I am very satisfied with the facilities, rooms, and staff other than the events at the bar and the waiting time for breakfast, so I would be happy if you could improve it.
Excellent
123 Reviews