The Brook by Nightcap Plus Reviews

Hello there, I am a guest from room 209 who checked out this morning. Since it was early, I placed the key in the key return box and forgot to retrieve my deposit. Could you please check on this and arrange for the deposit to be returned to my bank account? Thanks a lot,

The Brook is an Amazing Hotel to stay Staff were so Friendly The Room was Excellent The Food was Delicious Thank You for making my Stay so Memorable!

Excellent one night stopover. Helpful staff. Service quick even though it was busy. We'd stay here again.

Lovely customer service and cool room decor.

nice room, quiet and cozy.

Very nice hotel, clean rooms, large parking lot, very close to Mitchelton train station, P+R does not charge parking fees. The restaurant downstairs is great, the waiters are very enthusiastic! Breakfast is also in this restaurant, bread, coffee and fruit. I like the big tree at the door! It’s a nice stay!

Convenient parking, friendly front desk, free water, new TV, simple and Western breakfast, but the room window cannot be opened.

Free parking lot, self-service washing and drying machine, 4.5 Australian dollars each time, the store is new, the breakfast is not a buffet, only simple bread and drinks, the environment is very good.

The hotel is clean and easy to check in. It provides water and milk. The location is excellent. There are two major supermarkets, W and C, opposite, as well as the train station. The breakfast bar is also very clear.

Hotel service is very good

Just had a wonderful overnight stop at the little gem. Great staff, lovely comfy bed. Free parking, so close to a shopping centre. We received 2 complimentary drinks upon arrival plus discount off food purchased in the pub. The continental breakfast included was a lovely surprise. Amazing coffee, croissants, toast, fruit, cereal. We will definitely stay here every time we stay in Brisbane.

I had the BEST stay here! Over the last few weeks I’ve stayed in a few hotels in the Gold Coast & Sunshine Coast before getting to Brisbane. My 2 night stay at The Brook was the best so far! The room was so nice & clean, the staff were warm, friendly & helpful. The food at the restaurant was delish & the little extra’s were such a nice touch & so appreciated. There was a complimentary drink offered for the restaurant, a 10% discount on food, nice bottle of red wine in the room, and in the bathroom there was double the toiletries (which was so good because you know 1 of those tiny bottles of shower gel is never enough). They even gave me a late check out at no extra charge. Gemma & Emma in the restaurant/bar were so helpful, kind & down to earth. And the tree! The tree covered in fairy lights was the highlight. Overall, I can not fault it!! It was amazing & I would definitely stay again!

Whilst the rooms are certainly newer with nice features and service was amazing unfortunately the property is let down by poor cleaning. Upon welcome we found plants and cutlery still in dishwasher (not washed) hair all over the bathroom sick and shower plus the carpets had been missed with hair clips and bits of rubbish left around. Pity for the housekeeping issues otherwise it would have been a 5/5

The accommodation was really good. Clean and spacious room. The refurbishment of the hotel area is amazing. It had a awesome atmosphere and the food was really great. Good selection and reasonably priced. There is an amazing tree in the outdoor area that lights up at night and is a beautiful feature.