"Service is very friendly . Feels like a family environment . Very clean and comfortable .
Food is good , satisfying and plenty .
Swimming pool and gym is perfect for activities .
Overall definitely recommend to friends and when return visit to Toronto Mississauga will be our first choice to stay ."
"Amazing hotel. Clean and love the room. Laminate floors and fridge. Only thing I don’t like is no microwave in the Room. But everything else was amazing."
"The best decision I have made for morning flight! arrived a day earlier and glad to find that there is laundry services at the bottom, swimming pool and gym. Would have been better if there are toiletries provided for toothbrush/tooth paste and slippers!"
134 reviews
8.9/10
1 night
From NZD 215
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"The hotel is very close to the airport. It takes less than half an hour to take a taxi, and it costs about 60 dollars. The hotel is very close to the city. The environment is very good. The hygiene is very clean. The front desk service is also very good. It is very close to TD Bank, supermarkets, and dollar stores. There is no breakfast. It costs more than 200 Canadian dollars a day. The price is not expensive. I will stay here next time and recommend it to relatives and friends nearby👍"
"What a fabulous location. Artsy modern clean hotel. Many extras offer such as late night snacks. The staff was exceptional. Great place to stay when you need to get to your flight in the early morning. We will stay here again. Our rate with trip.com was also great."
"The location is a little bit far away from any attractions, the second night we didn't have any hot water, and waited from 7 pm -10 pm. During the time, we called front desk, but they only said they would check the maintenance, then hang out, never call us back. Our families were disappointed with their service"
"Impressed by large room and size of bathroom, kitchenet. Check-in went smoothly and staff was helpful
Breakfast space was quite limited specially during busy time 8-10AM
Most of items at breakfast were repeated so for guests staying longer than one day it would be a bit of disappointing"
"I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book."
"The hotel location is quite easy to find . The room is clean and big. As well as the service is great. The breakfast food tastes delicious😋."
109 reviews
8.8/10
1 night
From NZD 204
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9.1/10
GGuest UserThe room, the washroom was surprisingly very clean which is very unlike other Airport hotels I have stayed at.
The sound proofing is very good you can not hear the noise from the airport at all.
Only down side is it is in Terminal 3 so if you are flying Air Canada you have to take the train to get to the Hotel, but it is maximum 7-8 minutes away which is nothing as compared to the other hotels nearby.
Worth every cent. Even the restaurant at the hotel has very good food.
GGuest UserWe had a n excllen stay. The shuttle brought us to and from the hotel/airport.
The staff was professional, happy and helpful.
The lobby was comfortable and relaxing with games and all day coffee/tea -- a nice place to spend time.
Breakfast was good - eggs, toast, waffles, fruit, yogurt, oatmeal. They had gluten-free bread.
The room was clean and comfortable - good bed, big bathroom, enough hangers, large tv, small office desk with a firm chair, wifi was fine.
We didn't use the pool or gym, but the gym looked good -- small, but with some cardio equipment and free weights.
We would definitely stay at this hotel again.
GGuest UserI recently stayed, and my overall experience was very satisfying.
The hotel making it very convenient as it is near the airport. The room was spacious and comfortable, with all the necessary amenities. The bed was very comfortable, allowing me to rest well. The bathroom facilities were also very clean. The hotel staff were very friendly and always willing to help. The check-in and check-out processes were smooth. The breakfast buffet options were abundant, with a variety of hot and cold dishes, all delicious. I especially enjoyed their fruit and drink. Overall, I was very satisfied with my stay and highly recommend this hotel to other travelers.
DDYXYThe Best Western Plus Toronto Airport Hotel offers a convenient and comfortable stay for business and leisure travelers, with its close proximity to Toronto Pearson International Airport and free airport shuttle service. Guests appreciate the modern rooms with free Wi-Fi, flat-screen TVs, and workspaces, as well as amenities like an indoor heated pool, hot tub, fitness center, and on-site restaurant. Business travelers benefit from meeting rooms and a business center, while the friendly staff enhances the overall experience. However, some guests report occasional maintenance issues and noise concerns due to its airport location. Despite minor drawbacks, the hotel provides a reliable and budget-friendly option for transit passengers and short-term stays.
AAliFirst time writing a review but I want to say the people who are working at this hotel are just amazing! I had an early flight(before check in time) and I called the hotel to see what we could do, and they arranged the shuttle for me and when I got there the person up front( I’m sorry I forgot your name) had been already been working to see if she could fit me in a room and as soon as I got there she had a room ready for me. It was a very nice gesture that I really appreciated. I will definitely book this hotel again if I ever come back to Toronto!
YYouyouThe hotel has complete facilities, the rooms are clean and hygienic, and the beds are clean and comfortable. I am very satisfied that the rooms are equipped with irons, hair dryers, coffee machines and other equipment to meet the needs of our passengers. The only fly in the ointment is that there are no restaurants around, not even a convenience store, and the breakfast downstairs in the hotel is a bit expensive.
GGonzalez FamilyThey offered a complimentary airport shuttle. Great location, the hotel is clean and spacious. Will definitely stay there again when in Toronto.
JJemelWe were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
GGuest UserStaff was pleasant. Parking was horrible and basically not convenient. A little more attention needed in rooms, lampshade looked to have been crunched, dings/dents in refrigerator and walls, USB on night lamp didn't work, cleaning in bathroom specifically where tile met wall had something not cleaned off it. Cooked breakfast was not good, toast/bagels/yogurt and such were fine. The bargain price we got it at, I guess was better than the 3hr turnaround drive it saved us.
Ccaffe_scClose to airport. Shuttle every half hour.
Average airport hotel, but the amenities are poor. Theoretically, the amenities should be plenty - there is an indoor pool, a fitness centre, even an indoor basketball court and a squash court!
HOWEVER - the pool was closed for maintenance, the basketball court was closed for “essential upgrades”, the squash court was “out of service”, and the fitness centre was poorly lit…. They all seem to be permanently being maintained or not maintained well at all!
So in reality, nothing was working