Randiya Sea View Hotel

I regret to say that the value of the hotel did not match the price we paid ($120/night). The room we initially received had a few issues, such as the absence of a mosquito net and several vents and gaps in the poorly finished door. We kindly requested a room change. The door lock was faulty, which made it challenging to use the key and the room phone was not functional. We experienced various inconveniences during our stay. The hotel restaurant played loud music throughout the evening, and we had to ask multiple times for the volume to be lowered. Despite the convenient beachfront location, the noise from a nearby bar persisted until 5 AM after the restaurant's music ended. The air-conditioning in the room was not only of low quality but also quite noisy. The dining experience left much to be desired. The fish served in the restaurant was clearly not fresh, and the tuna steak was overcooked and barely edible. We also noticed the absence of a safe and kettle in the room, possibly due to the peculiar placement of power sockets in various inconvenient locations throughout the room. We encountered issues with the mosquito net in the second room, as it had holes that required makeshift clips to keep it intact. The bathroom had its share of problems as well: the shower head did not fit properly due to a broken fitting, the toilet dripped onto the floor, and the overall setup seemed quite budget-oriented. The shower curtain appeared yellow and dirty, which was off-putting. Furthermore, we noticed two large holes in the wall without any apparent reason, which added to the room's overall disarray. The lack of a consistent style in the room's layout made the overall experience less pleasant. One additional note, the balcony of the room had a wooden guard rail that appeared to be rotten when observed from the outside. This raised a safety concern, especially if there were children in the room who might accidentally lean on it. There was a possibility that the guard rail could break, posing a potential hazard. Considering the price of $125/night, we found the condition and amenities of the room highly unsatisfactory when compared to a similarly priced hotel in Colombo, which provided a standard four-star experience. I hope that the necessary improvements can be made to enhance the overall guest satisfaction at this hotel.

Nothing good here. We arrived midday and were instantly shocked. It looks nothing like g like the advertised photos. As we got out of the car a horrible smell of sewers and stale water hit us. The pool was small but could only fit about 10 sun-beds around it. Reception was ok but nothing inspiring. Passageway to bedroom grim dirty floor and windows. Not much better in the bedrooms. Balcony chairs and table old chipped wood and paint and damaged. Bedroom and bathroom not clean. Sheets on the bed were white and clean. Bathroom smelt. The food in the restaurant was not the best. The food was poorly cooked and cold.

Where do I start We pulled up outside and the smell of sewer hit us hard. The main whole feel was unpleasant. The pool is not as seen on photos. You cannot walk around it. Onto the restaurant. The young server had terrible BO and didn’t know whether difference between fish and chicken. See the frozen tuna photograph served to us. The soup was milk with vegetables in. The room had no lock to secure your room. It needed a good clean. The curtains and windows ate filthy. See pictures of the filth in the bathrooms.