Hotel Polonez

I thank the hotel cleaning lady who gave me activated charcoal when I was poisoned. It helped me a lot. Everything in the room is excellent - nothing to complain about. The only thing I didn’t like was that the drinks in the refrigerator were paid for, and I only found out at the reception! I firmly believe that everything edible that is in the room should be included in the price. Moreover, the cost of the room is almost 6000 rubles per day

When visiting hotels in different cities, both in Russia and abroad, in addition to purely household amenities, we always note the attitude of the staff towards guests. And if it is at its best, you are sincerely welcome, ready to resolve all the issues that arise, then we are ready to forgive some everyday mistakes. If the attitude is expressed by the phrase “We’ve come in large numbers here...”. then the overall impression sharply goes negative. I can only confirm previous reviews: the staff was always pleasant to communicate with. Although, to be honest, there were no questions. The food was quite satisfactory, as was the accommodation. Very convenient location, central but quiet area. The starting points of excursions, either the historical center or the Belarus Hotel, can be reached on foot in 10-15 minutes. Nearby is the Gourmet cafe, where we sometimes had lunch and dinner. I highly recommend visiting. If you look for disadvantages, I can note the shabby soft covering on the floor in the room (well, I don’t like soft coverings), and the creaking of the furniture doors. This is if we're really being picky. But overall the hotel is very decent.