Moxy Minneapolis Downtown

Guests appreciate the consistently clean and modern rooms with comfortable bedding. The convenient location near transportation and attractions, along with friendly and helpful staff, enhance the overall experience.

Beautiful hotel, a little disappointed on amenities for the price.

I stayed here 2 nights in September `24. At approximately 3:00 AM, I was abruptly woken by a severe itching sensation on my legs. To my horror, I discovered that ants were crawling all over me. When I turned on the lights, I was shocked to find that there were thousands of ants swarming the room, following a trail from the window and extending into the bathroom. In a state of distress, I went down to the reception, where I was offered a choice between two rooms adjacent to my existing one. While I appreciated the prompt response, I moved into the new room around 3:30 AM, but due to the proximity to the original infested room, I remained on edge, unable to sleep, paranoid that there were still ants on my body. Additionally, I was informed that the receptionist and security staff would inspect my previous room. However, for the next hour, I was further disturbed by the sound of doors banging as people went in and out of the room, which only compounded the disruption to my sleep. I attached a photo to show the ant train. imagine this crawling over your legs when you sleep! I understand that we share our environment with various creatures, but there is a reason I chose to stay on the third floor of a reputable hotel rather than camping in the local forest. I did not expect to be woken up and distressed in such a manner, and the impact on my stay was significant. The staff sent an email when I wrote to let them know, but it wasn't sufficient to address basically no sleep for the night I paid for and the hot disaster of an on-site meeting the next day.