Guest User
September 12, 2024
When you come to stay, you must first carry an air conditioner before checking in. The air outlet in a room is very small and it is hot. You are here to suffer when you stay in this hotel. These front desk waiters are disgusting, especially the one who wears glasses at the front desk. Maybe I am Some of the reasons for buying group purchases are because he arranges them. If you can't do it, don't do it. Why bother being there to disgust people? I have the right to delay my check-out until 4 o'clock. It was too hot last night and I couldn't sleep. If I wanted to take a nap during the day, I could sleep until 4 o'clock to check out. Who knew that the front desk would start calling at 2 o'clock and tell them that they had two notes? I called check-out and I said it was 4 o'clock. They kept saying 2 o'clock. Then he said he would go and ask. Ten minutes later, he called again and said that check-out for superior rooms was at 2 o'clock and for executive rooms at 4 o'clock. , check-out of your room is at 4 o'clock. I was so angry that I finally fell asleep again. I was so angry. Then around 3:40, I called to tell them that check-out would be at 4:00. I went there. I have never seen a big hotel urge guests to check out in advance. When I came down to the front desk, I handed them the room card directly without any intention. What did I say? A man said that the air conditioner was not cool yesterday or something. I said that I didn’t sleep well last night and it was hard to sleep during the day. I checked out at 4 o’clock and you started calling desperately at 2 o’clock. The front desk clerk repeated that it was 2 o'clock for the superior room and 4 o'clock for the executive room. So I had booked the executive room. Why did they call me at 2 o'clock? Then they didn't even apologize for their mistake. I would understand if you need to check out early because they are short of room. Also, when I checked in, there was a waiter who just gave me my room card. He didn’t say a word about the rest of my package. Is it really scheming or unprofessional? In other hotels, there is breakfast there. I will let you know what is included in my set meal. Also, the people at the front desk are all very scheming. It's disgusting. I've stayed in hotels of all sizes and this is the first time I've met these people at the front desk. I came here to stay at this hotel just to be miserable and to be manipulated by these front desk staff. Anyway, my stay was so bad that I rarely leave comments. I'm just too angry to tell you not to mess with me. (Environmental hygiene is quite good, this is really good, but the waiters at the front desk are disgusting)
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