John_Hancock
October 4, 2022
Horribly bad experience
This is the first time to give the worst review
It even makes me feel like I don’t know where to start
Let’s start by informing customers that they need to do nucleic acid
1.
The hotel informed us that we need to provide a 48-hour nucleic acid certificate
OK, no problem, that's right, of course we cooperate well.
But when we all prepared the nucleic acid and arrived at the hotel gate
The security guard didn't even wear a mask, only looked at my nucleic acid,
Directly ignore and do not ask people in the same car to show nucleic acid certificates.
There was no request for nucleic acid until the checkin at the front desk
I really don't know what the epidemic prevention policy is doing? Pretending? Perfunctory?
And the security guard at the gate has very bad breath
And put my arm against the interior window of my car
If you really attach so much importance to epidemic prevention
Does this behavior increase the risk?
2.
We are a couple with a child
In the case of being able to provide various family portraits
Need to see the child's account this page
This was completely unannounced
Let us carry heavy luggage at the front desk
Standing for fifteen minutes waiting for family members to take pictures
All of the above are understandable
Incomprehensible is coming soon
The front desk only looked at the page of the child's household registration book
But it doesn't check at all whether the parents are the two of us.
If according to your reasons, the protection of minors needs
Shouldn't that also check if the accompanying adults are parents??
Instead of being as perfunctory as the ridiculous security guard at your door who didn't wear a mask?
3.
Ridiculous "Executive Suite with Garden View"
I don't know what level your so-called landscape is
But I've never spent 2000 yuan a night
I have lived in such a "garden view". Downstairs is the electric motorcycle parking area for garbage delivery
Before 6 o'clock in the morning, there was the sound of trash cans going in and out.
You can still hear the noise from the KTV downstairs until 10 o'clock at night
I don't know if this is a special service of 2000 yuan a night - ugly singing
4.
We brought our children, in order to ensure sleep, we asked the front desk if there is an extra bed
The answer from the front desk is 280 yuan for an extra bed. OK I think it’s a bit expensive but I understand
Another question, can you provide an extra quilt because your air conditioner has a problem?
The cut-off point of heating and cooling is 22 degrees. Above 22 degrees, warm air. Below 22 degrees, it is cold winter.
Reply Sorry we are out of quilts because business is so good
Does the excuse that business is too good have anything to do with customers?
At the strong request, a "quilt" was delivered, the thickness of which can be seen in Figure 4/5
Sent a blanket almost thinner than the duvet cover totally unusable
After asking again, finally, half an hour later, a waiter brought a quilt
The service was panting and angry, and the door was like an Olympic torchbearer: I finally brought one
Me: ??? Isn't this your most responsible job? excuse me? Is it difficult?
But what I didn't expect was that the rough night was just beginning, there was something wrong with this quilt
5.
The quilt delivered on this bed felt itchy in the hands and feet within two minutes of covering it
When I turned on the light, I saw a rash on my hands and feet, an obvious allergic reaction to mites.
In order not to affect the child, I can only hug this quilt and sleep on the sofa in the living room
Why do you have to hold it? Because the air conditioner only has two options: 22 degrees and heating!
6.
write at the end
i don't know what you think
if i had to choose again
I chose to stay at the Hilton for the same price, for two nights!
Ridiculous "regulations", "epidemic prevention" due to inspection, dirty bedding, terrible room
Everything makes everything this hotel says and does seem pathetic and hateful.
spent half an hour writing this,
I just wish more people would be spared from it.
2000 yuan a night to buy such a crime
Same as their "epidemic prevention policy, child policy"
Unnecessary and utterly stupid.
Original TextTranslation provided by Google