Quality Inn Mineral Point

I made a reservation through Trips.com. The night before we were supposed to be there my family member was in a fatal accident. I messaged trips.com and they got a hold of the motel. The motel would not have the decency to refund my money even for that circumstance. I will never use that motel or go through trips.com again. They need to make exceptions. They just take people's money and don't care.

This is a hidden gem with a great hill top view of the driftless area. Located on the edge of town. The historic downtown is really unique.

Nice basic hotel. Clean, upkept rooms and facilities. Nothing spectacular but nothing bad either.

The Goldilocks and the Three Bears story comes to mind. Some things were too hard, such as getting into our room with the poorly functioning key cards. Some things were too soft such as the lukewarm hot tub, the "continental" breakfast being mostly cheap packaged baked goods, the typical waffle machine, and the lack of freshness. But, for the most part Goldilocks knew what she was getting into when she booked the budget hotel. And, I have to say that some things were just right. The room was clean. The beds and pillows were comfortable. The staff were helpful. And the location just 4 minutes from downtown Mineral Point was awesome. We had wanted to stay in the downtown at the Mineral Point hotel, but they only allowed two people per room and my wife wasn't about to leave our son in the car overnight, especially in the winter. So, all in all the Quality Inn is just right.

Great. Needs better vending. Did not have water to purchase. Overall very good stay. Would stay again

Paid extra for a room with a Jacuzzi bathtub and it was filthy dirty! Filled up tub and turned on jets. Black guck came spewing out and the water was BROWN!!! Drained the tub and took pictures of the filthy jets. Then went to take a shower. Shower head was so gross and covered in what appeared to be hard water calcification crud. The shower bar had filth on it and when I tried to turn on shower, it only drizzled while the water poured out of the tub faucet. Had to wash my hair by leaning over side of tub. Ridiculous! Called front desk and complained. No cleaning staff on duty, as it was night time. Asked for refund or discount. Was told to ask front desk personnel at check out next morning. I did, but was told only a manager can authorize that. I asked for the manager's name and number. Contacted manager and was told sorry but no refund or credit. Will NEVER stay there again. We stay in Platteville now when we visit relatives in the area. Horrible experience and terrible customer service. Oh, and yes I'm a CHOICE MEMBER!!