Yatsugatake Grace Hotel

It was a shame that we couldn't see the stars, but I'm satisfied that the staff worked hard with the small number of people. Also, the meal (dinner) was very good, with a lot of vegetables and was easy to eat. (It was delicious.) Also, it was a surprise and I was happy to see that there was a sauna in the bath. I'd like to try stargazing again someday. Thank you for your help.

Although it rained that day and I couldn’t see the shooting stars and Yatsugatake, the dinner and breakfast were also very rich, especially the vegetables from Yatsugatake and the milk from the nearby ranch😋. There is also a free shuttle bus to the nearby JR station the next morning. Thank you to the hotel staff for their warm hospitality. I will come back to see shooting stars next time if I have a chance🌠

It was the lowest and worst hotel that did not treat customers as customers. You will definitely regret staying here. I checked in around 15:30 with bad legs and using a cane, but I was given a key to a room far from the elevator on the 3rd floor. When I actually went there, it was too far away, so I asked to change to a room closer to the elevator, so I could pay an extra fee. was changed to After all, I used a wheelchair, so the scenery just got worse. Since I checked in early, the room on the 3rd floor was still available, and the room closer to the elevator was also available, but I was downgraded to the 2nd floor considering only the time and effort of the employees. The next day, when I pointed that out to the hotel president, all I got was false excuses. "I will guide you to the best room in the order you checked in." ↑It was a lie. The order I received the reservation later was corrected. 　　　In other words, it will be handled if it is not distributed as predetermined Because there are only low-level employees who cannot I'm guessing now. "The rooms near the high-grade elevators were already occupied." ↑It was a lie. It was actually empty. 　　　Cancellation in a downgraded room It was only changed there because it was there. I was told that it was a smoking room as an excuse, 　　　I have not specified neither smoking nor smoking. The reason I realized the lie is that this inn doesn't care about the privacy of its guests. This is because it was an inn where you can easily find out the name of the representative of the other room, the number of people, the course, etc. just by looking at the front desk, which is unmanned at midnight. Yatsugatake Grace Hotel I can't even respond to people with bad feet, Prioritize your convenience over your customers. Don't be afraid to lie to your customers. They claim that a planetarium is just a small room with a starry sky projected on it, and tell them stories that make them yawn. The food is also not worth the price. It was the worst accommodation ever. Should I never use

Unfortunately, it was raining so we couldn't see the stars. They explained the stars to us for about 30-40 minutes indoors, so we'll try again on a sunny day. The large public bath is very comfortable, but it is open until 11pm and cannot be used in the morning. It's such a shame. The rooms are clean but feel quite old. The sofas and beds are starting to get old. Still, we came to see the stars, so it's an inn we'd like to visit again.

The food was good. The appetizer was made with plenty of local vegetables, and the main course was steak. It was very delicious. If it's clear, the starry sky is beautiful. At night, starting at 8:30pm, a hotel staff member will give a lecture on the starry sky. He was very knowledgeable and very helpful. Also, since it is the highest point on the JR Koumi Line, it might be a good idea to stay here as a starting point for taking photos of the Koumi Line trains. It looks like it would be nice to go again in the autumn leaves season, so I would like to go again.