Guest User
December 4, 2022
The reception is terrible! I kept making wrong charges. I had already paid the room fee through Ctrip. I charged three more charges when I checked in, and another room charge when I checked out the next day. They were all wrong. It was me. After I found out, I asked for a refund, and the refund was very complicated. Now I can only wait to see the monthly statement to see if it has been refunded. The same goes for orders placed by friends!
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