Hampton Inn & Suites Milwaukee-Downtown Guest Reviews
3.1/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.0
Service2.8
Cleanliness3.1
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All reviews(108)
Positive reviews(3)
Reviews with photos/video(2)
Negative reviews(6)
travel QUEEN 2324
One Bedroom Suite King with Sofabed-Non Smoking
Stayed in Jan 2024
Solo travelers
7 review
4.5/5
Great
Posted on May 21, 2024
Hey I love it so much I can't wait to come back
Guest User
Double Room with Two Double Beds - Non-Smoking
Stayed in Oct 2022
Travel with friends
1 review
2.0/5
Posted on Nov 7, 2022
I will never stay at this hotel..From the minute we checked in to the moment we left it was ine thing after another. I called the hotel directly to confirm there was a pool as stated in the website and if tjere was a refer ans microwave in the rrom and was told yes...well Not no pool no hot tub..electric issues..lady at the check in was rude.......we cpuls leave to another hotel.I already paid un advance... Bathroom was disgusting...Mold all over the ceiling and in the corners...now to health code issue..breakfast..ha...on 11/5 the milk was dated do not use as of 11/5...did not notice that until my child already drank some milk said or rasted funny..ooo it was already curdling... As was the next 4 milks I took....needless to say i dealt with a sick kid all day..Thanks management..and yea I have pictures...
BMarco
Queen Room With Refrigerator-Non-Smoking
Stayed in Aug 2022
Business travelers
1 review
2.2/5
Posted on Sep 5, 2022
The staff were not dressed professionally nor did they go out of their way to help in any way. It was a most disappointing stay.
When I visited the front desk on my way out the girl at the counter made sure she finished her text messages before acknowledging my presence.
This downtown hotel has stains on the hallway carpeting. The elevator has cracked floor tiles. My room had stains on the bathtub walls. The wooden vanity had peeling paint and appeared very worn. OMG the hair dryer was disgusting!
The carpeting in my room even felt dirty. At least the bed sheets were clean. I've never been so disappointed in a hotel stay.
I will never return!
Alyssa Dingman
Double Room with Two Double Beds - Non-Smoking
Stayed in Oct 2022
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 21, 2022
Everything was great . Only thing was our broken toilet that would not flush . We were not in our hotel much so it wasn’t a huge bother but still inconvenient.
Guest User
Double Room with Two Double Beds - Non-Smoking
Stayed in Sep 2022
Couples
1 review
2.7/5
Posted on Oct 13, 2022
It took 30 minutes the first night to get hot water and 1 hour and 30 minutes to get hot water in the morning the next day. The entire building should be condemned. I'd never go back!
Guest User
Queen Room With Refrigerator-Non-Smoking
Stayed in Jun 2022
Solo travelers
1 review
2.5/5
Posted on Jul 25, 2022
When I arrived to the hotel that I had already paid for, they told me it was overbooked. I have worked in the hospitality industry and regardless they need to find you a room may it be elsewhere and pay for your travel to another hotel. I told them they need to figure something out otherwise I am sleeping in their lobby. The security guard did not take too kindly to that comment. I was eventually found a room that had already been slept in. One of the beds was clearly used and the other was for me. The other bed did not look used so at least I had that. I did not receive any compensation for the mistake on their part. The front desk was only apologetic and did not make up for the inconvenience and dirty room.
Anglica d
King Room with Bath Tub - Disability Access
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Dec 30, 2022
I love it nice and comfy
Guest User
Queen Room with Two Queen Beds - Non-Smoking
Stayed in Sep 2022
Couples
1 review
2.7/5
Posted on Oct 31, 2022
Good location
Guest User
King Room with Bath Tub - Disability Access
Stayed in Jul 2024
Couples
7 review
2.2/5
Posted on Aug 23, 2024
The door opens very poorly. We called them and they did nothing. They did not clean the room: be careful. They have not cleaned, nor made the bed or anything. Never stay for more than one night. I have never seen this in a hotel of this type. The floor is destroyed and dirty. There is no gel. Breakfast without fruit and of very low quality. Not at all recommendable. One thing is being old and another the quality of the breakfast and the cleanliness. Empty hotel and rooms at the back facing an alley.