Facilities: In the off-season, the occupancy rate was very low. I asked the front desk and said that I could upgrade the room type. This was originally a good thing. However, I found that the door lock was damaged and could not be locked in the middle of the night, so I had to move my things back to the original room in the middle of the night.
Service: Regarding the door lock issue, the staff replied: Our rooms are not locked (which is outrageous). When checking out, the boss was arrogant and only offered a "sincerity" for a discount next time. It was hard to accept. In the end, he gave the reason Ctrip processing ends.
Hygiene: There are foreign objects in the toilet, it is not clean, there are hairs and mosquitoes on the sheets
(There are few people in the off-season, so it is understandable that the room will be vacant for a long time, but it is unreasonable not to clean the room in advance when there is a reservation)
Environment: There is nothing wrong with the environment, but cars are not allowed in the park and there are no staff to pick you up. You have to carry your luggage and walk in and go up and down.
Original TextTranslation provided by Google