Guest User
January 20, 2023
It is a youth hostel, not an art inn and it cannot meet the requirements of an art inn.
Complain
1. Friends who drive here because the inn does not have a parking lot must park in the parking lot outside the park (the parking lot manager told us after we parked the car that only buses can be parked in that area, even though there are cars on the left and right...) You need to be towed from the parking lot. Walk 500 meters to the main entrance to register, then drag the suitcase up the stairs and wait in line for the shuttle bus to take the shuttle bus to the inn;
2. I booked a lake view. Haha, click on the second picture to see. Is this a lake view?
3. Towel toilet as shown in the picture
4. The water is too small. If you want a hot bath, you have to turn the water on to the hottest. The water will flow out... It’s too difficult.
5. There is no elevator in the hotel. You have to carry your luggage upstairs, and the staff will not help you even if they watch you carry it.
6. Breakfast only consists of rice noodles, white rice porridge, 2 types of steamed buns, and boiled eggs.
After complaining to Ctrip, Ctrip said that when we arrived at the store, the manager would explain and apologize. However, when we arrived, a girl at the front desk told us that we had to wait too long at the entrance of the park, so they gave us a bottle of red wine (of course, no one paid more than a few dollars). I didn’t even ask for red wine) There was no apology or explanation from the beginning to the end.
I have been to Yunnan so many times and this was the worst experience!
This is also the first time I write a negative review!
Don’t just think that the service is up to par just because it is in the Dongfengyun Park!
Original TextTranslation provided by Google