MarePineta Resort

I did the typical thing of book this hotel and THEN check out the reviews for it , I must learn not to do that in future ! It causes so much worry ! The biggest thing I noticed was that there were two very different and strong opinions about the hotel. Hopefully this review will help others in the future. The hotel is stunning , it really is , when I pulled up even my cab driver went 'WOW!' so all the negative reviews then happily melted away and I thought ' well, I've really hit the jackpot here !' The reception , lobby , dining rooms , 'lounge' and gardens are absolutely 5 star. Now , here's the rub .. There are TWO separate parts to the hotel , the main building and the annex. Now, I'd paid about £100 a night ( as a single occupant. ) and I'd reserved and booked a room in the Annex. No one had conned me , it wasn't a trick , there are two very different rates for two very different levels of rooms. SO when shown to my room in the annex ( I think they refer to it as the villas.) I could see why some people had written such negative reviews. I imagine that after seeing the grandeur of the place they were disappointed. BUT , seeing as I'd paid the price of a Travelodge the rooms were very adequate , beds were very comfortable and the utilities ( shower etc ) were very clean , small yes, but very adequate and very clean indeed. The simplest way to describe the experience is this, I'd booked a second class ticket on the Titanic , but I had the run of the ship , got to use all the first class facilities , and had first class service. To refer to some peoples complaints, they are justified , it would be very easy and useful to put kettles in the room , that would be great but again this is not the first time I've stayed somewhere 'upmarket' that didn't do that. The rooms in the villa are very adequate ( who really spends all their time in the room on holiday unless you're having an affair or on honeymoon !) they could be a lot nicer though , it would only take some thought, some paint , some decent pieces of art to actually make them very good indeed - This is something the hotel should REALLY think about , it wouldn't cost much and would make s MASSIVE difference to a lot of their guest and reviews I expect. I enquired at the front desk about the room differences and it was happily explained to me but I have to say when I arrived I was given no info at all on the hotel , restaurant times , what was included, If I could use the beach resort part ( I couldn't and the price to do so was INSANE.) I would really recommend that when someone checks in , if they haven't stayed there before that the staff give them some info - that would save a huge amount of disappointment I expect. Set an expectation , it makes a massive difference to people. With reference to the beach resort , if it's not included on your room rate simple walk 50 yards further down , you can get a private subbed and umbrella at another resort for 15 Euro a day. It does feel like

- Pool not heated and therefore currently (May 2024) not really usable - Pool very dirty. You can collect shells on the pool ground. A film of dirt is also visible on the surface - There is the same menu (dinner) every day. I have never experienced anything like this in a 4 or 5 star hotel - No water in the gym (fitness room) - Bathrooms are more like 3 stars in terms of condition and equipment. Old shower (including with plastic tub), mirror lights that cannot be used due to the brightness - Paper cups at breakfast for water and juices - in my opinion a total no-go these days, and especially in a 5 star hotel. + Lots of space on the beach compared to other hotels or beach areas + Quality of the food (both breakfast and dinner) Conclusion: not justified for the price and not worthy of 5 stars. The hotel management should think about the points mentioned above, some of which can be changed quickly and without much effort. It would be great to get an answer from the hotel management. I will be staying in room 342 until Saturday (1.6.24)