Hotel Calypso

They have helpful staff that accomodate our request and also carrying our big luggages to our room.

*Avoid This Hotel – Disrespectful Staff & Terrible Experience* Having stayed in hotels across different countries and cities, this was the worst experience I have ever had and lead me to write my first Google review to share my experience. From the moment I checked in, the staff were shockingly rude. At reception, the old, bald man *threw my passport back at me*. When I asked about getting change for my city tax payment, he *yelled at me* in an insulting manner, attempt to repeat my Cantonese in a discriminatory way saying errr errr errr errr (嗯嗯嗯）. My hair literally move from the force of his yelling. The poor treatment did not stop there. The next day, when I just opened the room door, the same staff *continued to stare at me aggressively*. At checkout, while waiting for the elevator, the housekeeper *shouted at us*. It is pathetic that this hotel relies on tourists to sustain its business yet *treats with such hostility* . If they are unwilling to welcome international guests with basic respect, they could *delist their property from foreign booking platforms* and *explicitly state that tourists are not welcome*. I have never in my life encountered this kind of treatment even in my working environments. I paid for the stay not begging for a free stay. Avoid this place at all costs. There are plenty of hotels that will treat you with the courtesy and professionalism that every guest deserves.

Really really bad hotel and terrible hotel staff ! My check-in experience was worst in my life time as compared to my previous 200+ hotels stay. The counter staff had very bad temper, during registration process somehow he became unhappy (which I didn't know the reason) and gradually he SCREAMED at me and YELLED ' if you are not happy here, JUST LEAVE!!' Plus he was talking to himself in Italian which I did't understand at all. Also, the 2nd day another lady expressed a NOT WELCOME facial expression before I head out for sight seeing. Moreover, the room was extremely small and dark even I turned on all the lights. Mosquitos and bugs were in the room.

Rude and stupid staff!! Never encountered such a staff. This is my first day in Italy and I am very disappointed. They were yelling and using rude language. The staff seemed to have hypermale syndrome. It was scary. Besides, there were a lot of bugs in the room and the sound insulation was very poor. It was a terrible night. My advice is to give up the idea of booking this hotel.👎👎

Great service, they deserve one more start at least. The receptionist guy was very friendly and kind and even helped me with my luggage. The bedroom was a good size, quite modern actually. They had coffee and some biscoff cookies for us. It’s in a central area, very close to the centrale station! Overall, a good stay! Wish I took better photos!

Amazing