Albergo Leonardo Da Vinci

Very basic hotel, staff were unfriendly and unhelpul and outright rude. Bar was small, limited and overpriced (400ml beer €8), closed at 12am sharp. Hotel has lots of wasted space around reception and lobby area with only seating for 6 people. Obviously they do not want customers lingering in hotel and there is no incentive to do so as there are no facilities available. Rooms are basic with no tea/coffee facilities, towels changed daily but toiletries were not replaced in a four day stay, staff say things will be sorted but never did anything asked of them. One of party rang down to reception at 2am trying to get some water, no answer so called to reception to find 2 people in back room ignoring phone and wouldn't give jug of water and refused to sell bottled water from bar 20 feet away, rubbish customer service all round. Listed as being surrounded by parkland but surrounded by unfinished and derelict buildings in an unattractive area. Breakfast buffet was ok but overpriced at €15 per person per day, parking also €10 per day in unattended area. There is a regular train nearby to Milan centre. It was so unfriendly and unwelcoming we found ourselves leaving early each day and not returning till we were ready to sleep as there is nothing else to do in the hotel and immediate area. It appears to be a good deal but factor in nearly €30 taxi fares each way to and from milan centre, local taxes, breakfast and parking charges, overpriced bar and terrible customer service and you would be better paying a little more to be at least treated like a paying guest. In a party of 17 people this was the general opinion and Hotel da vinci is not recommended. One star is generous for our bad experience.