Hotel Mirage, Sure Hotel Collection by Best Western Reviews

Not a bad mid-level hotel. The rooms are small but clean. The mattress is comfortable. We had two rooms. One of the windows overlooked the road, so it was quite noisy. The hotel provides earplugs to compensate for noise. There was one significant drawback - one of the rooms was very hot and stuffy. The air conditioning system only operates on heat. Therefore, it was not comfortable to sleep. Opposite the hotel there is a tram stop that goes to the center in 30 minutes. We liked the restaurant near Ristorante Dal Re. 5 minutes walk from the hotel. Overall, if it weren't for the poor sleep due to the stuffiness, the hotel would have deserved an excellent rating.

Everything was good. The receptionist were all so welcoming and very friendly. The room was excellent! I just really don’t like how the waiter treated us when we came to have breakfast at 10:37 am (the breakfast time was 07:00 to 11:00). We asked if we could still get something before the closing time, he seemed really disappointed and a bit mad but still they said it was ok. He was just looking at us, then when we were at the coffee machine he told us “just make it quick!” We got coffee and a mini Brioche then left quickly, it wasn’t even 10 minutes, but we were so uncomfortable about him looking at us and seemed so pissed about us arriving at that time. We’re sorry for the inconvenience for the staff at the breakfast area but it says when it’s sunday, it will be close at 11am we didn’t think you’ll start cleaning at 10:30 and if you had a problem with us arriving late, we’re really sorry but you could’ve said that you can’t accept us anymore, or at least you could’ve talked to us in a better way and tell us to be as fast as possible.

Very old fashioned hotel woth very basic rooms but good service and very close to the tram line to Central. Allowed very late night check-in. Air-conditioning was not working properly.

Very good, very nice, especially the gym

The environment is pretty good

Very nice, clean and comfortable to sleep all day

The rooms are small but clean. The mattress is comfortable. We had two rooms. One of the windows overlooked the road, so it was quite noisy. The hotel provides earplugs to compensate for noise. There was one significant drawback - one of the rooms was very hot and stuffy. The air conditioning system only operates on heat. Therefore, it was not comfortable to sleep. Opposite the hotel there is a tram stop that goes to the center in 30 minutes. We liked the restaurant near Ristorante Dal Re. 5 minutes walk from the hotel. Overall, if it weren't for the poor sleep due to the stuffiness, the hotel would have deserved an excellent rating.

Although the 4th star is a little bit of an exaggeration, it is certainly a good hotel. The only drawback I see is that windows do not provide enough acoustic insulation, and the rooms facing the main street are quite noisy all over the night. Rooms are nice, although they are a little bit on the small side, while the bathroom was quite spacious. Clean. Breakfast ok. A rather complicated parking system, so allow for 10 minutes to have your car back.

The Hotel was very comfortable. The location is so good. There are three tram stops, one after the other, just across the road. The staff is very helpful and indeed friendly. The rooms, linen, washroom, towels were very clean. Overall, safe place for solo travelers. Breakfast has lot of options. I am happy I chose this Hotel for my stay. MiCo convention centre is 25 minutes, almost straight road walk. So, no expense for attemding conference. There is an excellent supermarket, La Grande, where I bought lot of coffee and chocolates. In the same shopping complex, there is ALDO, H&M, Zara... And prices are better than any of the major shopping complexes. Tram 14 which runs just across the road, connects to all major attractions. Price is slightly more than other nearby Hotels but its worth all the comfort, food, safety and cleanliness.

Great hotel, staff is very nice. Great breakfast. Unfortunately the location is not ideal for tourists. At least 40 minute Tram ride from all the main attractions. Closest metro station is 20 mins away. Getting to the central station was a headache with the morning traffic.

While this hotel is situated at a distance from Milan’s city center, the staff provided exceptional assistance throughout our stay. However, the neighborhood surrounding the hotel did give us some safety concerns. Our room faced a bustling road, leading to considerable noise from passing trolleys. Regrettably, we also encountered mold in the bathroom, and the beds were exceptionally firm.

Nice hotel - the staff was very kind og made a good service. The rooms were ok but a little old. The breakfast was not that good.

The property was right across from #14 which you can take to Duomo-city center. We also used it to get to our Eurail Train in Milan Central. The staff were very knowledgeable and helpful. The breakfast was excellent, Multo Bene.

We arrived after a delayed plane and also long coach journey and we were fairly tight for time to shower and attend our restaurant reservation. So we were in a hurry. The lady said hello to my wife and then proceeded to answer the phone as we were preparing to check in. My wife and I looked at each other confused as the phone-call continued for over ten minutes, including logging onto a screen. We would understand if the receptionist was on the phone when we arrived but to answer a phonecall when new arrival are standing waiting to check in is just rude. Nice hotel all the same, but a poor first impression