The Best Hotel Reviews

Not bad but it could have been better. One of our friends came to visit us but the hotel staff didn't let us bring him into our room for even half an hour and they were rude in this matter. Other than that, the location is perfect and the rooms are good.

We were left with a terrible impression! For four people we were offered a room of about 12 square meters, there was little air, it was difficult to leave, and at night it was cold and we asked for additional blankets!!! We tried to change this accommodation for a more comfortable one, but the administrator said that everything was occupied. We ordered and paid for a 4-bed room, but were allocated a double room and added 2 more beds!!! It turned out to be very expensive, cramped, dirty and uncomfortable. WE DO NOT RECOMMEND IT TO ANYONE, Irina and friends.

The hotel comes with breakfast, and the price/performance ratio is average. The hotel has elevator equipment, so you don't have to worry too much about carrying luggage. The front desk also sells drinks and provides travel consultation. The overall experience is great.

An expensive hotel for its facilities due to its proximity to an important point in the city! Shabby room with dust in the few and ugly furniture! The attention of the staff is good and the breakfast is acceptable!

Spartan hotel, clean, adequate breakfast, super friendly staff!

I booked about a month in advance, paid in advance and upon arrival they diverted me to a poorer quality hotel! They told me that it often happens, as the saying goes "whoever pays first eats moldy fish" It seems to me since it is not the first time that it happens to me, the advance payment is a kind of deception for the customer to allow overbooking to scammer hoteliers, and of course you are responsible as managers of a service!

Very friendly staff, great location if arriving via Central Station and great value for money!

The Best Hotel? Well, frankly no! It doesn’t come close. I know Milan is expensive but this hotel is just about average. I was only in Milan for one night and was arriving late so I didn’t want to pay £190 to stay at the same hotel as when I was last in Milan. Last year that hotel (at exactly the same time of year) was £90 with breakfast. A combination of Covid and Brexit I suppose. The Best (nowhere near) Hotel was very dated, the furniture in my room was circa 1970s and the breakfast was limited and poor! On the plus side it was only an 8 minute walk from Milan Centrale and it had a nice garden.

Beware! The desk attendant by the name of Bree or Brynn has to be the rudest most careless employee there! If you ask for anything you have put her out. She’s the ONLY employee who I saw doing NOTHING other than the rewriting the sign, holding the counter up while playing on a personal cell phone and ordering the young man working with her around. Another patron was asking for clean towels while this employee could not have been more rude to her! The employee never gave her towels but made up excuses, stood silent and lectured her. Another patron who had just checked in brought the woman towels from his room. If you are thinking about staying here, plan to bring your own towels, toiletries and an attitude to match the front desk attendant.

I needed a stay for 2 days om my way to Greece, and I was surprised by skyrocketing prices although it was "a prime season" with a lot of rock concerts and fairs. The Best Hotel saved my trip with acceptable price and great amenity. (My usual choices must be kidding with prices they offered me...) This 2 stars hotel is in fact 3 stars (they could reach a star or two more just with a fridge or a cooler, but they have reason for being such modest). I like the terrace with a view on Via Vetruvio and Via Benedetto Marcello. There is a writing desk in the room. Hotels in Milano introduced new kind of sockets which prevent heavy electricity consumption. I had this problem last year for the first time in another hotel. Here you can by an adapter for it at the reception for only 5 e. Reeption is open 24/7, and lovely Lidya is so helpful. I can commend the elevator, which is so spacious that you can easy put a big suitcase in it. In the breakfast room there is a charming Cuban lady who will make coffee for you (if you are nit happy with already made Americana), and he likes easy listening Latino music which fills the room. Metro station Lima in Corso Buenos Aires is just a 20 meters away. Very pleasant stay. Next time I would try to arrange my travel so that I could spend here more than just a 2 days.

Very happy with this hotel! 🛏 Lovely clean room- although hot! But opening the window soon helped! Shower was good! 👩‍💼Staff were all super friendly and helpful 📍Fantastic location! 5 minute-ish walk to the train station, 30 minute for Duomo. 🍦on the way to the station, make sure you stop at Terra Gelato for a coco serving! ☕️🥐 Breakfast was a small selection but lovely and did it’s purpose. Bread rolls, croissants, little pastries/cakes - enough to satisfy! *please note in our experience- on Monday morning they did the bins and Tuesday they started to set up for a market at 5am on the street outside. So close you windows on those mornings! 🙈**

I usually don't loose time to put negative review for dirty rooms and noisy environment. But then we just indicated to the owner the room was quite dirty without asking anything, he said we were free to leave if we weren't happy with our room. Quite unbelievable arrogante attitude.

Simply the worst experience I've had with a hotel. We were asked a covid negative test certificate right at the entrance. We provided it even though we didn't have to, and the owner refused it because it was an antigen test done at the airport and it was not italian (written in English). He basically threw us out of the hotel, at 8PM... and obviously without reimbursing the stay. It is sad to take advantage of these time to scam people.

Very bad, in order to earn money a room used as a storage room is provided. Very small and narrow room with an old bunk bed, with a hard wooden base for support. Furthermore, at a higher price than what was shown on the various booking sites the day before. The room was probably less than 10m2 for 4 people! That wasn't even the problem, it was as low as a closet, gloomy and poorly maintained. Not to mention the breakfast, truly disgusting, not for the quantity, but for the inedible food that was served as a buffet. One of the most negative accommodation experiences I've had. NOT RECOMMENDED.