ApArt Hotel Lupetta 5 Reviews

Hi dear sir madam I booked this property and went to the address but I didn’t get Room key and no one opened the door We were waited so long and called more then 100 time but no one picked up and no one returned nothing So request you please refund my money Thank you

We loved the fact that is very well located (two blocks away from Duomo practically). Our room had a kitchen and a living so it was very comfortable. Is near two metro stations. From the outside doesn't look like a hotel (it has no sign) but one of the staff members saw us searching around so he showed us our room. From the inside you can see that is a very old family complex building, so you would definitely get the typical Italian neighborhood feeling. The elevator is very small and has a bit of a smell, but for the rest we really liked the place.

Good location, just near Duomo

It’s a complete mess. Seeing this door reminds me of the story of Yan Zi’s mission to Chu! This is the first time in Europe that people are urging people to check out before ten o'clock. It's raining heavily in Milan today (10,000 *** are rushing in my heart)! There were instant noodles in the sink that had not been cleaned, which was very disgusting! When you are away from home, contact everyone to choose a better hotel. It is recommended that you directly let the platform recommend hotels.

The house is relatively classical in style, and the price is relatively reasonable. It says it has a kitchen, but it doesn't.

So far, it can only be said to be the worst hotel I have ever stayed in. The price is not low and the service is poor! There isn’t even a waiter at the front desk, so you have to make a phone call to pick up your luggage.

Dirty and messy Poor facilities Environment: Although it is a city center environment, it is difficult to describe it in a word

It really sucks, the toilet is horrible and dirty! This is the worst hotel I have stayed in after a month in Europe! ! ! ! ! We arrived late and we were charged a late fee of 30 euros! The problem is that he didn't say what time he would arrive before. It was very troublesome to open the door. He couldn't open it. So he came to help open the door and it cost another ten euros!

Very good, economical and clean

Terrible!!

I rated this a one out of five because there is not anything less. These people and this place is the worst. We checked in a day late due to our flight not arriving on time. We came in the next day (which we had already paid for and been charged), and they would not let us into our room. We left our bags, and went for a walk. Two hours later the new person at the desk said they did not know about our bags and was about to give them away!!!. She said she did not know who they belonged to. After we showed them the text message that said we would be leaving our bags, she oh, well you have them now so it's ok. We paid for 5 nights and got 4. The room was a mess. some outlets did not work. The floor was concrete. The place smelled. The water had low pressure. The front door to the complex is about just over a meter high and 1/3 meter wide. Dont ever go there.

The apartment was nice, but it was raining and we couldnt sleep because of the constant dripping noise.

I am writing to inform you that ApArt Hotel Lupetta 5 in Milan has a bedbug infestation. I was a guest there for the past three days and I now have bites all over my face and body. The management was aware of this issue from previous reviews and they still continue to rent the rooms. This is a health and safety issue. Do not stay here.

Fantastic location within 5 minutes of the Duomo and 3 minutes from the Missouri station. Property itself is very old, not well lit inside, the hot water is not really hot, the toilet flush doesn't work well, the TV doesn't work