Meliá Milano Reviews

Response from Property: Dear Alaa,Thank you for this kind review.We are thrilled to hear that you found our hotel clean and your room spacious. Our team works hard to maintain a high standard of cleanliness and comfort for our guests, and we are glad that it met your expectations.We hope to welcome you back.Best wishes,Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you very much for your support and trust in our hotel! We are glad to hear that you are satisfied with the hotel's environment and cleanliness. The convenience you mentioned for business trips and the hotel's proximity to customers in a bustling area are exactly part of the service culture we value. We are proud of the value for money you mentioned and the hotel's easy access to the city center and the airport, which reflects our efforts to provide guests with a comfortable and pleasant room experience and a convenient location. Thank you again for your support and love. We sincerely look forward to your visit again and wish you a happy every day! Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear Guest, Thank you for this great review.We are happy that you had an enjoyable stay and appreciate your recognition of our team's excellent service.We look forward to welcoming you back soon. Kind regards,Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear Guest,Thank you for such a great review.It is nice to hear that you enjoyed our convenient location and easy access to public transport. Your kind comments about our high standards are appreciated.We look forward to a return visit from you in the future.Best wishes,Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear Guest,Thank you for such a great review.Our hotel aims to provide a memorable experience, and we are delighted that we were able to exceed your expectations.We look forward to a return visit from you in the future.Best wishes,Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear Guest, We are very glad to hear that you had a good time at our hotel, and especially noted our delicious breakfasts. We hope that you decide to stay with us again! All the best, Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear guests: Hello! Thank you for choosing our hotel, it is a great honor to serve you! We are very happy to add pleasant memories to your trip! We are very grateful for your praise of our hotel's location and overall service! To provide guests with a high-quality and comfortable living environment and a homely atmosphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept, so that you can feel the warmth of home here. It is our honor to serve you, and all the staff of the hotel look forward to your next visit! wish you a happy life! Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear Guest,Thank you for taking the time to review your recent stay.We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and facilities exceeded your expectations.We look forward to seeing you again soon, Kind regards,Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear customer, thank you for taking the time to leave a review for our hotel. We noticed that you mentioned that the room facilities are a bit old. Please allow us to explain that our hotel underwent guest room renovations in 2017 and minor renovations to 250 guest rooms in 2023. We will continue to work hard to improve the quality of our rooms to meet our guests' expectations. We are deeply sorry for the inconvenience you encountered during your stay. We will share your feedback with the relevant teams to improve our services and facilities. We look forward to your coming again! I wish you a pleasant journey and all the best! Elisa Zamunaro, Guest Experience Manager

Response from Property: Dear guest, hello! Thank you for choosing our hotel. It is a great honor to serve you! Thank you for choosing our hotel and leaving a valuable review. We are glad that you are satisfied with the hotel's location near the exhibition center. Indeed, it is only 700 meters away from the Milan Convention Center, which provides great convenience for guests participating in various events and meetings. We will keep your trust, continue to improve and be ready to bring you more perfect service at any time. We look forward to your visit again! Elisa Zamunaro, Guest Experience Manager