Spice Hotel Milano Reviews

The toilet was broken. The room I booked is supposed to be with a balcony, which shown in the pics when I booked. I was arranged to first floor room 138. You can hear all the sounds from the outside street. As a female, I couldn’t able to open window and curtain. If you do, ppl walking on the street could see everything in the room. As everyone knows, it locates in the Milan central station which is not safe either. I don’t know whether it was because I’m from Asia , they think it’s okay to arrange this room that supposed to be under repair to me. They shouldn’t arrange any under repair room to any guest, it’s not professional and unthoughtful. They just want to make revenue. I didn’t complain, as I just booked for a night.if you don’t satisfied with room , use your right to ask them change the room

Stone's throw away from Milan Centrale Station, it is very convenient even if you have luggage

Great hotel, location close to station for trains, metro buses etc. Big clean room. We had a huge wrap around balcony. Bathroom is big and clean with amazing lighting

Had a great staying in this hotel! Super easy to check in and out! The staff are great and good wifi connection!

The hotel is like an airport hotel providing you with a bed and a place to shower. The only plus point is 3 min walk from central train station. We had 2 rooms in different floors. The one on the 1st floor facing the road is very noisy with poor ventilation if the window is not opened. The one on the 2nd floor at the inner side is super cold. Requested heater to be on but it is not turned on at all. No amenities like kettle , toothbrush, slippers and not even bottled drinks . It is a just a soulless place for one to sleep only. Not forgetting the room is small size too . Internet is poor and bath room floor would be very wet after shower because the shower water flows out.

Terrific night stay. Super noisy neighbors, doors shut non stop, cold wind through the window, I had to put a towel to stop the cold air, my room became a swimming pool after 5 mn shower, water went everywhere in the room even under the bed. I asked help to the desk explaining that the bathroom has a huge problem, no smile, no empathy, (to this girl at the desk, my advice smile be warm or change your job, you are not good at that, why are you so arrogant?), she just said with a very cold and estonished attitude, what is your problem! I guess I am not the first one who met this issue in this room at the room 127! A young boy came to dry my room, this boy (a worker) is much more able to keep good relation with customer, he was very polite and great. In counter part of this, not even an apoligize, a coffee or a drink? Dream ! Woww you don't know how to do business guys and congrats to the director, you better train your staff well. Sorry to say but for 70 eur, better sleep in the car.

Really disappointed with this hotel. Other than the location being good for the train station, the rest of the hotel wasn’t what we were expecting. No air conditioning in the room, thermostat was showing over 27 degrees in the room, asked to move rooms or at least be given a fan but were told no to both. Window opened onto the ground floor smoking area. Crack and hole in the floor. No soap in the bathroom to wash your hands. Overall, I wouldn’t be staying again.

In fact, I was staying at Just hotel not Spice hotel which I booked. And that fact is super confusing. As for the room: 1. Bad smell in the toilet. 2. No amenities in the room. You have to call and ask for literally everything. Even for the A/C. They brought me a broken kettle. No cups, spoons, tea in the room. Disaster! 3. Super dark, old, not cosy.

The room that gave me was so small. And we cant open our luggge. And so noisy, and smell cigarette. This the worst hotel i ever stayed.

Upgraded to Just Hotel. Staff is nice, need to be careful at night around the hotel area

Very clean , near to station

We requested for high floor but was given ground floor which is just next to the street and it was really noisy. We couldn’t open the curtains or window as well. We did not complain as it was just a night stay and we were leaving early in the morning anyways. Mattress was quite hard and the pillow was quite soft for my liking. Room was quite small for 2 pax and 2 large luggage and it the design didn’t look like what we have booked but the room we have gotten still looks acceptable. The only thing I didn’t quite like was the bathroom floor. It was the same level as the bedroom. So as we showed, some of the water will flow into the bedroom. Other than that, it was a comfortable stay.

the room was disability-friendly, the bathroom is not really nice, you have water all around on the floor after showering and there’s also insects if you put the towel on the floor to absorb the water. Otherwise, it’s a nice room.

They only allow travellers to store their luggage on the day of check in. The location is superb, would like to come back someday.