Palazzo Cordusio, a Gran Melia Hotel

Just got home from our fantastic trip to Italy with Milan as the final leg of our trip. This property served as the grand finale with the ultra modern room and amenities, outstanding restaurant and outdoor bar, and perhaps best of all, the outstanding staff. The hotel staff is elite and one of the best most accommodating and helpful staffs I’ve ever experienced (Seoul’s Grand Hyatt being the other). Daniel and his female colleague whose name escapes me at the concierge desk was simply first rate in all their recommendations. So was the front desk staff at check in who made us feel like royalty, and the front desk staffer who was so spot on on her recommendation of a local brand shopping area (near Brera) for what we were looking for. The female restaurant manager whose name I didn’t catch was so helpful and attentive to our needs. The location of the hotel is hard to beat (less than a football field walk to the Duomo) and shopping and restaurants. Bathroom was amazing and room came with every amenity imaginable from state of the steamer and some hair curling device I don’t know about but she appreciated. Overall, an outstanding, elite level property!

I’m a handicapped. I was too tired and needed just a sofa at the lobby for 20 mins and a coffee. Melia hotel was closed for the private party. Anyway, the manager allowed me to sit inside the very distingue interior and to have my coffee. The high level of services starts from the empathy! If the hotel helps not only to its guest and is opened to all adequate people it generates hotel’s success. Kindest regards to the manager and the doorman who helped me. Next my visit to Milano will be with this beautiful hotel.