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Hotel Villa Giovanna Milano
4.2/535 Reviews

Hotel Villa Giovanna Milano

San Siro Milan|0.56km from Chiesa Ellenica Ortodossa
Avoid this hotel. The staff are unfriendly and constantly vanish (so much for 24hr reception) to the point my wife was locked outside when she went for a cigarette. I had to go down and let her in. This happened to another guest also (and we allowed her in). The hotel is extremely run down. There is no lift so you need to take your luggage up the extremely narrow stairs. We were on the 3rd floor. The room is antiquated. The decoration terrible (imagine giving a young child a paintbrush and paint… it looks like this.. The aircon didn’t work, which meant we had to open the window… except the locals appear to use the street outside as a pseudo race track. So no chance of a good nights sleep. Which leads to the bed… The bed is not comfortable, and you’re left with a single sheet for warmth. We found bite marks all over us the next day. Google indicates these are from bed bugs. Lovely. The bathroom is small, poorly lit and feels like a prison bathroom. The drain has a tile over it which moves easily and can cause you to slip/trip. We were due to be spending 4 nights in this hotel, but after the first night - we booked another hotel (which was MUCH nicer) first thing the next day. I told the staff member that it wasn’t suitable and we were checking out. He shrugged and put the key down and walked away. When we left, I sent an email to try and get even a partial refund. No reply. Over the course of the week, I sent other emails. No reply. If you’re in Milan, I would suggest any other hotel.

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Top rated hotels in Milan

Searching for hotels near Chiesa Ellenica Ortodossa? Compare room rates and reviews to find your ideal stay.
Milan Marriott Hotel
3.7/557 Reviews
San Siro
Very popular hotel, the traffic is particularly convenient. There is a big supermarket opposite
Hotel des Etrangers
3.8/559 Reviews
San Siro
The location is normal, I feel that I can only take the bus. The 9-square-meter room for the temporary booking on the day, 90 euros is really expensive! There are not many breakfast categories, so much information can be evaluated.
Hotel Villa Giovanna Milano
4.2/535 Reviews
San Siro
Avoid this hotel. The staff are unfriendly and constantly vanish (so much for 24hr reception) to the point my wife was locked outside when she went for a cigarette. I had to go down and let her in. This happened to another guest also (and we allowed her in). The hotel is extremely run down. There is no lift so you need to take your luggage up the extremely narrow stairs. We were on the 3rd floor. The room is antiquated. The decoration terrible (imagine giving a young child a paintbrush and paint… it looks like this.. The aircon didn’t work, which meant we had to open the window… except the locals appear to use the street outside as a pseudo race track. So no chance of a good nights sleep. Which leads to the bed… The bed is not comfortable, and you’re left with a single sheet for warmth. We found bite marks all over us the next day. Google indicates these are from bed bugs. Lovely. The bathroom is small, poorly lit and feels like a prison bathroom. The drain has a tile over it which moves easily and can cause you to slip/trip. We were due to be spending 4 nights in this hotel, but after the first night - we booked another hotel (which was MUCH nicer) first thing the next day. I told the staff member that it wasn’t suitable and we were checking out. He shrugged and put the key down and walked away. When we left, I sent an email to try and get even a partial refund. No reply. Over the course of the week, I sent other emails. No reply. If you’re in Milan, I would suggest any other hotel.
Boutique Hotel Calais Milano
4.1/531 Reviews
San Siro
Inflexible with check in times, cocky attitude by staff and general unhelpfulness. Definitely not professional. I have booked hotels in both personal and professional capacity for more than 20 years now. Never have I ever come across such blatant unhelpfulness and inflexibility as well as cocky attitude before this hotel. I booked for my partner and I last minute this hotel in Milan as we had an appointment the following day. When booking with a non-refundable fee, I didn't see, that their check in time is from 3-8pm but one can request late check in. My request for a check in at 11pm due to my flight arriving late to another Italian airport was rejected automatically. When I called the hotel to clarify the situation, I spoke to numerous people, who said different things, such as we have to pay for late check in (never heard this one before!) but the main message was: if you are not arriving by 8pm basically we won't let you in. On Monday before my flight I spoke to someone who claimed to be the manager and he said that he will organise for us a late check in as long we tell him EXACTLY when we arrive. I said I am not sure when that will be, it all depends on the flight, right? But of course, I will keep them posted. My flight was delayed 4 hours. But even while this was happening, my partner was trying to let them know I am arriving with delays. They were not only refusing to let us into the hotel, they lied to Booking . com Customer Service saying that they told us that the cut off time for check in was 10pm. They never responded to my official email where I requested late check-in so the booking platform couldn't refund us our money for this night as there was nothing in written form saying that they refused us arriving late. Throughout all phone conversations they were downright rude to us both. Then, in order to claim their money they showed our booking in the system as ”no show”. We had to book another hotel for that night and spend hours on the phone to Customer Service on the booking platform to explain the situation to them. AVOID BOOKING THIS HOTEL AT ALL COSTS
Hotel Metro
4.1/569 Reviews
San Siro
We stayed here for one night at the end of our Lake Garda holiday...thought we'd see Milan before heading home. We didn't really know what to expect as it was just supposed to be a place to base ourselves for the day. We were very pleasantly surprised. The gentleman at check-in was very courteous and allowed us to access our room well ahead of the quoted time. He also helped us optimise our time by pointing us in the right direction for metro stops at places of interest. There is a small bar area...Nice for a relaxing drink. The family room was spacious with two very comfortable double beds, air con, fridge, safe and a very spacious bathroom. The lady at reception in the evening was also very friendly and lent us her umbrella for the short walk to the restaurant...this was during a brief thunder storm. There is a metro station just around the corner (Wagner Station) which opens up plenty of opportunities to see this beautiful city especially if your time is limited. Breakfast was in the beautiful setting of the rooftop terrace. Plenty of choice on offer and a very good barista service. Parking is a few minutes walk away. We would highly recommend this hotel for families and couples. We will be back when returning to Milan.

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