AC hotels by Marriott Hotels in Milan

A 4 star rating by the hotel is an extremely exaggerated rating for this hotel. It is so far away from downtown Milan. The only benefit is you walk out the front door and the subway is to your left so you can take public transport if you want (I didn't want to and I'm not sure how much of a benefit it is anyway) and the train station is a short walk away (15-20 minutes). The location honestly seems a little sketchy. Breakfast is the type of breakfast you expect from a hotel like this - very minimal and basic. The A/C did not work. I let the people know the first day when I went to explore and they said they would send someone up, that night we arrived back and they said it should be working. We got to the room and nope. But we went to bed anyway. The next morning, I did the same thing and I also messaged them on the app - they said they sent someone and it's working. We got back that night and nope not working still. So we decided we need to be there for the technician to make sure he's checking. He arrives and fusses with it for 1-2 minutes and says yeah it's not working we can switch you rooms. So either 1) they never went 2) the technician lied about fixing it and hoped we would just deal with it or 3) the most UNLIKELY situation is he realized after 3-4 failed attempts it wouldn't work. They moved us to a room 2 doors down and while the air DID work it is so minimal. It's a sort of eco conscious hotel (AKA they chimp out on air conditioning). I would never stay here again. The front desk employees are the only reason it's 2 stars instead of 1. They were friendly and helpful with map questions. Initially I stayed at the Rosa Grand in downtown Milan my first week but I had 3 days before I left and decided to move out a bit and be closer to the train station for my departure. BIG mistake.