paulinaberlin29
March 8, 2022
I'll start from the beginning. The reception was very small, although the ladies dealt with the large number of guests very efficiently. Fortunately, we got a room in the same building, so we could walk everywhere in slippers, without getting dressed. After entering the room, we were hit by the stench of cigarettes. Someone had obviously smoked inside before. Very nice room. Living room with kitchen + bedroom. The balcony overlooks the patio. The monkey grove is perfect for children aged 3-5. Although with a larger number of guests there was quite a crowd and the air conditioning was not effective. The parent doesn't have much place to sit (the floor or possibly a baby chair). There was no staff in the club during the day for 2 days. The pool is more of a puddle... nothing special. I was very disappointed (If you book a stay in private apartments, you have to pay everything separately, i.e. PLN 35 for the club and PLN 60 (!) for an adult at the swimming pool). Unfortunately, the room has a lock, which is not a lock at all (!!) - my 2.5-year-old son could easily open the door by pressing the handle! So what kind of castle is this?? When you take a longer shower, you have to take into account that water will also be on the tiles in the bathroom and room. We had to use hotel towels to wipe the floor. Unfortunately there is no mop in the room. Only a broom and a dustpan. Breakfasts and dinners. If you came first, everything is fine. Unfortunately, only one part was available from several food stations, so later there were such queues that you didn't want to eat. In the second room, although coffee machines were available, they were turned off! The ladies at the reception did not smile, it was as if they were standing there as a punishment. My family and I often travel to different parts of the world, so we can compare. We give it 3/5 stars.
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