Tru by Hilton Midvale Salt Lake City

Great hote,great location. Lots on restaurants and places to enjoy.

Location is superb. Staff was very friendly and helpful. Many restaurants nearby.

It served its purpose. We were only staying the night with our two toddlers. No dining options on property but a snack bar. The complimentary breakfast and check in staff were excellent.

The property is clean, but I would stay off the first floor. The idea to put a pool table lounge area in the lobby may seem like a good idea. Maybe if the rooms were insulated better for sound, but they are not. During our stay there was a large, Extremely Loud family in the pool table/indoor recreation area having what I could only describe as a party. At 1:00am there were diaper clad toddlers running around and screaming at the top of their lungs. Neither the adults nor the person manning the front desk even have heartedly tried to stop them. After stepping out of my room to see the circus, I returned to my room and called the front desk. The employee who answered the phone made it seem like I was over reacting, and putting them out asking them to do their job. while on the phone and right on queue a toddler screamed and I could hear it just as loud through my door as I could through the phone. The employee's apathy was infuriating. Just pay the extra ten bucks and go to the Holiday Inn Express in the same area. Whatever hip vibe this budget "tru" chain is trying to portray is a total fail.