Best Hotels near Middlesbrough, Middlesbrough

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Visited the hotel for 3 months whilst working away on a project. The hotel itself is clean & modern with everything in place to accommodate all guests. The staff were fantastic, from checking in to travel arrangements and even first aid for when life’s no so great moments occur. Vicky & the team run a tight ship, I’d like to say a special thanks to the following members of staff Andrew , Jay, Kennidi, Katie, Craig, Daniel, Brandon, Dawn, Tia, Charis, Carmen, Louis. All of the above exceeded my guest expectations in going the extra mile to ensure a friendly and welcoming environment. Jay in particular was always a smiling face & on hand to help with any guest needs, a true asset to the hospitality industry. If you are staying in Middlesbrough no matter the occasion then be sure to make your trip just that bit better by popping in and meeting the team.

We booked bed/ breakfast for 2 nights. It was a buffet breakfast everything was on cereal fruit juice and hot food if you wanted anything extra the staff were only too willing to get it for you. Lovely room big fluffy towels in the bathroom and complimentary toiletries. The hotel is only 3 year old very modern and clean. I would stay in in again for my next trip. Marlene Glasgow

I would just like to say this place has had bad press but let me tell you the team have turned it all around, amazing food at a great value and the nicest cocktail I've had in a long time Alan the team leader checked me in to the hotel and was so helpful and explained everything even that you get 10% off as a hotel guest, then later that night he made me and my wife 2 cocktail that hands down are the best I've ever had, also big thanks to the kitchen staff for making a lovely mix grill, would highly recommend to anyone to stay or just get yourself in for some food and drink. Thank you, Alan, for all your help. You're great at your job 😁😁