Guest User
January 31, 2023
Ten days ago, my husband and I went to the coast for three days, more precisely to Westende. First of all, before leaving, we wanted to book our stay. Looking on the Booking website, we compared the prices of different establishments on the coast. One seemed to have a reasonable price for the comfort sought (apartment with kitchen): Holiday Suites de Westende. On the map, we could see other, more expensive accommodation nearby. However, once we had booked and paid (non-changeable, non-refundable), we realized that Holiday Suites made towels optional, 8 euros per person! In reality, if I may say so, it’s as if the reservation cost 16 euros more, but by distorting the price they distorted the competition! When we got there, we saw that the room was nothing like a “suite”! It was, in reality, a standard hotel room, with bathroom, also with a kitchen area just opposite the bathroom. The sheets had dried blood stains. The mattresses were foam with a plastic film sealed around it. The bedroom cupboard was full of cleaning brol. There was no cupboard to store food. They asked us to sort the waste and put it in outdoor containers; but there were no PMC bags, no PMC containers, nor for paper for that matter. As if the space wasn't small enough, there were "decorative" vases scattered over as many surfaces as possible. In the bathroom, no room for the toiletry bag (we had to put it on the floor). In the kitchen area, no cupboards to store food (we had to store everything on the worktop). In neighboring rooms, there was noise all night, although there was no staff to calm them down. The hotel reception is “digital”, a euphemism to tell you that there is never anyone at reception. If the establishment had been registered as a hotel (that is to say as such), it would not even have been entitled to three stars (because of the absence of reception, and absence of telephone), but it would have Was just a two star hotel. However, the owners did not declare it a hotel, other than an apartment building. So, even though we stayed in a hotel legally (with maids and maids), legally we just rented an “apartment” in an apartment building.
Original TextTranslation provided by Google