Guest User
July 19, 2022
I was already prepared to give a good review, but you guys are really unreliable. You dropped something at the hotel and didn't take the initiative to call the guests to pick it up. I urged us several times, and they urged us to check out at 11:30. , the room has not been cleaned at 2:30 in the afternoon. After urging me several times, I found something and did not take the initiative to call me to tell me. I also asked me to call and ask. I called and asked and asked me to go directly to the front desk to get it. After more than an hour, I When I arrived at the hour, the driver was still waiting for me at the door but was not at the front desk. I waited for several minutes! It’s so unreliable to do things! What about your services? Just use a nicer tone and say hello to your guests. Is that your service? I won’t say anything else. This is the worst hotel I have ever stayed in on a business trip. Your service is not worthy of the price! There is a big difference between hotels in the same price range
Original TextTranslation provided by Google