Hyatt Place Miami Airport East

Not too bad of a place however did smell very off in the hotel while I was there. Might need a deep clean on the carpet. The hotel is in a close enough distance to the airport

Friendly staff. Clean Hotel

VERY GOOD HOTEL

Good Hotel! with an excellent location

VERY DISAPPOINTED WITH HYATT! No room available when we arrived at 1:00AM. Booked and paid for room through ******* 2 mths prior to our stay on Feb 24 (night before our cruise) Called Hyatt to notify arriving after 11:00pm & was told they would make a note on my account. When we got there, front doors were locked & nobody was answering bell. We stood for 15 minutes until guests came down the stairs and let us in. fFont desk on 2nd level. a family with 2 kids, after waiting for their reserved room for an hour left very angry (they said they booked thru Hyatt direct 3 mths prior) Front desk girl said she didn’t have a reservation for me and had said the hotel had overbooked by dozens of people and all the hotels around were full. She tried to tell me it was because I booked thru a 3rd party (*******) and this happens all the time. I have never had this issue before. Front desk called ******* for us and we were on hold for about 45 min, where I just got a $294 CAD refund & $50 credit for my troubles. While on hold, Front desk called Hyatt at other end of the city, got us a room there-said all hotels in vicinity were full, & we were lucky. Another elderly lady showed up with a reservation & was told no rooms available. Another $40 in Uber, hotel $454usd, much more than the rate I had originally paid & finally got to bed at 3:00 in the morning only to check out by 11:00. We took the elderly lady with us as they had one more room left.

This is an excellent hotel. The staff are great, room was clean and the bed was comfortable. This is an airport hotel so it goes without saying you will hear planes, but I loved sitting at my window and watching the activity. Highly recommend this hotel.