Highgate Hotels in Miami

The room is clean and tidy. There is a coffee machine. There is a free Metromover on the street downstairs. You can book a day trip to various attractions in the lobby on the first floor. It is very convenient. The supermarket whole foods is only a few minutes away.

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

Good value for the money of you get a good deal. The main problem with the hotel is the maintenance. There are many things that are not working or in bad shape. There is only a microwave fot the whole hotel and most of the ice machines are not working. Buffet and parking are expensive but long term parking is a good deal.

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

The hotel couldn't be any closer or more convenient to the terminals and for our early am check in. We had access to the entire terminal's shops and restaurants. We walked around looking at our gate areas, so we knew where we needed to go. Check in was easy however, they didn't mention the restaurant on the 7th floor so instead, we ended up paying over $100 at a chain restaurant with a burger/sandwich menu. The price point is extremely high for what you get - for $250 plus a night I'd expect a refrigerator or a microwave, some wash cloths, more than one regular coffee packet and some soap, however, once we asked twice, we received these items fairly quickly. The rooms are dated, not doubt, but the king bed was big and comfy. I was rather pleased with the bright lighting and expandable makeup mirror in the bathroom. Nice to see what you really look like rather than looking in a dim mirror for once which is what you get now at higher end facilities. The window was filthy so there was no looking out the window-to be fair I doubt its easy to clean when jets are constantly flying over your head. The carpet needs to be replaced, there really was very little left of it in the room. Hallway carpet dated but clean. The TV/cable didn't work due to provider changes occurring within the county and the airport is a county building (which is was what we were told when we asked how to use the TV.) We were able to use wireless to stream TV on the iPad - it would have nice if they mentioned that as well so we weren't fighting about how to work the remote. There are really no amenities, and I would say this is comparable to an older but clean motel. However, it took 28 minutes total in the morning to check in, check our bags, get through security and be seated at the gate. Long story short, we would stay there again for an early am flight if we could get a cheaper price.

This hotel is really good. It's close to the beach and still dt. There are not many tourists. The hotel is not noisy or noisy. It's not like my friend's southbeach. I have been to Miami a few times and feel that this hotel is really no.1. Now it's hot season. One day, I grabbed 1200 a night and usually it is 1600, but the swimming pool closed a little earlier. The disadvantage is that there is no fan in the bathroom. My boyfriend's shit stinks. There is also water from Fuji, which is not offered voluntarily every day. In addition, it is full score. The dining bar is also very beautiful.

This hotel NEVER ceases to amaze me! The property is beautiful and the staff are AMAZING!!! Huge shout out to Michelle from the pool, Melissa and Monika from the front desk, and so many more. I can't name them all! I definitely recommend this hotel.

I decided to check in at the hotel before returning my rental car to save time in the morning and to drop off my sister who is handicapped so she didn't have to walk so far. The desk clerk gave me such a hard time checking in because my husband wasn't there (he'd made the reservation, but had been called away on other business) It took over 30 minutes for them to allow ME to check in, which ended up costing me extra for parking! Then when they finally gave us a room, it was as far away from the elevator as possible - not good for my handicapped sister :( After returning home I realized they'd charged me almost $50 for miscellaneous items from the mini bar! We took a single soda can from the bar. This hotel is not only NOT customer friendly, they're dishonest and difficult to work with. My husband is a Hilton honors member and filed a complaint due to the way I was treated and to date he still hasn't heard back from them either. Hilton is going downhill fast in our opinion