Guest User
January 31, 2023
Walked in to Hotel Cadet - Salon de Cafe to enjoy some quiet time while doing some work and having breakfast. The server/front desk were very nice - Charlie. I have enjoyed breakfast and few teas and was considering to stay there next time. After a couple hours, Bilba - owner of hotel & restaurant, walked up to me during a Conference Call and "demanded for my attention". I politely replied I'm in the middle of a call, and asked to chat with her later, but she demanded my attention, interrupted my call and told me I can't seat with my computer and work (& eat/drink of course) over an hour/two there. And the place was empty most of the day. After I finished my call, gathered my belongings, paid the check, I went to talk to Bilba. She informed me, she is Dr. Biaggi for me. I informed her that I not just sat there, but I had food and drinks, however she informed me that I should have paid for seating at her "empty for a reason" coffee shop. I said - no problem, why wouldn't they put a price on it, a sign with price/day or hour or just tell me at any time outside of the call and I would have paid - no problem! She told me I should have come to Front Desk and told them I want to pay for a few hours I stayed working/eating from their coffee shop for using the space. And notified me that I used to much of her AT&T wifi. That's the first thing I asked when I arrived, if they have WiFi, it's OK for me to work & have food/drinks & the front desk lady said it was OK. Either way I don't recommend staying/visiting this hotel & coffee shop, as it has no heart, and Bilba is impolite and arrogant Hotel/Restaurant manager! You don't treat that way your colleagues in hospitality Bilba. You'd better welcome paying hospitality colleagues/patrons with a warm welcome and open heart!