Guest User
July 16, 2025
The staff at Carillon are all amazing. First greeted by Jostin at valet. So friendly and directed me to the spa. (valet was complimentary w/spa purchase) Alexa checked me in quickly. Helps to complete waiver sent the day before your appt. Alexa was as extremely sweet and answered all my questions. I was then greeted by spa attendants Ester and Barbara, who gave me a tour and assisted me throughout the day. They both exceeded my expectations. They treated everyone with the same amazing energy. I did the thermal circuit before my massage. Enjoyed rain forest showers and saunas were very relaxing. Lockers and complimentary toiletries, including shower caps and razors. They also offered brushes, lotions and use of blow dryers. If you forget anything just ask. I met with Hans. He’s an amazing person and had an incredible massage. Then went to the beach (complementary towel, beach chairs, umbrella) I also went to the pool. You can order food and drinks at the bar and beach. Beach and pool staff were wonderful. Headed back for another round in the thermal circuit and ended my day with a shower. Showers were stocked with shampoo, conditioner & body wash. I’d like to thank all the staff at Carillon. The service was exceptional. Can’t wait to return!