Cavalier South Beach Hotel

We asked to move rooms because of a noisy elevator. We were moved and upgraded with no problem. That alone will keep me coming back, not to mention the location, vibe and excellent staff.

I would not recommend this hotel for the price you pay. It has some historic charm which is nice but lacks in nearly every other aspect for the price. The internet, phone and TV did not work. Walked to front desk and was told the phone did work and to just dial “0” and that maintenance could not fix anything until the morning, this was early evening. You are also provided with pillows that are not even standard size, they are throws. We were told housekeeping would see if there were any additional pillows the next day- that did not happen. The maintenance person did come back the next day and fixed phone which was indeed not working as well as the TV. Internet, phone and cable went out again later that night. Asked what our options were to leave the first night and get some type of refund and was again told their would be no help until the morning. Have not had this bad of a hotel room experience in quite a while. My recommendation is that you are going to only employ a very limited amount of employees after 3pm then empower to make any calls or train them in basic assistance.

This hotel is right across the road from the beach and the beautiful boardwalk. When you pay the resort fee, it gets you access to a beach chair, which we enjoyed relaxing on before our cruise.

Terribly noisy and the hotel is charging a fee of 50$ US per night that was not mentioned when we booked.

A great one night restful stay at the Cavalier! Guesr Services were friendly and very helpful. Rooms were very clean and comfortable. Excellent location.

Great location. Hotel was nice in the common areas. Rooms were pretty basic and not very high end. Room was a little run down (random broken or damaged things). Also awkwardly laid out. Not very many room amenities even the basic ones you'd expect like a coffee maker. There was a fridge, iron, and blow dryer. AC didn't work very well so it was hot at times. Any noise traveled from the hallway and there were lights and noise from outside our room at night. Hotel staff was average, not the most helpful or enthusiastic. Also asked for a taxi when I was leaving and they called me something other than a yellow cab and I ended up paying more. Also the free breakfast at the hotel was fine, but the service was terrible, maybe the restaurant is better when you actually pay, but inattentive and lackluster at the free breakfasts. For example, I asked several times for a tea and it never came so I just gave up. We actually went somewhere else for breakfast after the first day even though it was free at the hotel. Not the best hotel I've stayed at, but not the worst. Really close to everything in South Beach and the beach itself is right out front. Looks nice enough/good decor, staff did the basics, and the place was pretty clean and it had all you need to survive a weekend , but I'd never stay there again because I know I could get better for the money.

Everything was fantastic. Value for money was phenomenal. Location was perfect. Breakfast was stellar. Front desk guy was awesome.

Juan (front desk) gets 5 stars ***** for being an excellent host throughout my stay, and generously accommodating my early arrival. I found the entire staff to be excellent and helpful. (Keep in mind that Miami Beach is like Latin America, so you need to ask for help if you want it.) Kudos to the staff for doing a great job! In other respects(this reflects management), the hotel deserves a solid 3 stars. A $40 per day "resort fee" with no pool or any resort facilities, only vouchers for beach chairs (worth $20 per day max) is a bunch of BS. The included breakfast (pretty simple) was a bonus, but unappetizing. The hotel actually has some pretty good food options, but they are on the menu, and not included in the room price. The best breakfasts I got were the yogurt and fruit, adding bacon and OJ (extras). And really, Cavalier management, disposable plastic cups in the rooms, instead of real water glasses? This is a rip off, not a real hotel!