Shelley Hotel

good location but they don’t have luggage service

First there's no one at this hotel. Everything is across the street. Ice whatever. Although at 10am I was told there's no ice till 11 which was checkout. The lady definitely hated her job. Way overpriced. Super tiny room. Bathroom was gross and old with old tint on the window no curtain. Only one light bulb worked. No amenities at all.

Worst hotel you can book in south beach. Try calling them you most likely will not get someone to answer. Be ready to walk back to the front desk every time you go to your room to get a new key because they never work more than once and that’s if it works that one time. I would not recommend booking here.

Convenient, close to Ocean Drive with lots of restaurants and access to the beach. Quiet and clean, very friendly staff. The only negative is no luggage storage and early check out at 11am (I was able to extend by 1 hour without extra charge)

There is no elevator at this hotel, so if you are staying on the third floor, you have to bring all your luggage up the stairs on your own. They do not offer help with luggage. You have to check in at the hotel across the street and anything you need from Staff you have to contact them across the street. at one point our hot water wasn't working, and I was calling for 15 minutes and they didn't answer, so I had to get dressed and go across the street to talk to them. When I told them that I was calling for 15 minutes, they said they don't answer the phone if they are checking someone in. The hotel room is very old, the doors do not align so they are visible cracks to peek into the room. That being said there is no sound for thing so you can hear everything that happens in the hallway. There are no curtains to block out the light from outside blinds so it is very bright all through the night because the neighbors lights are on all night. The hot water in the shower is installed incorrectly, so you have to learn the trick to get the hot water to work, which is illogical to most people. In the end, I would not stay here. I would pay $40 more to go stay at a normal hotel or you can have a hot shower and sleep in peace.

It’s great for a fly-by-night stay. It’s conveniently priced and is in a great location. You can walk to anywhere you want to be. We stayed on the 1st floor this time, I wouldn’t next time because of the music and the constant talking and bumping going on at the bar that can potentially go on until 2a-5a. We stayed on the 3rd floor the first time and all of that was not an issue. The rooms were kind of clean, but not pristine. I would stay again if it was for one night only.

The keycards to our room would not work even after multiple trips to get them reprogrammed, and you have to go downstairs and across the street to the Chesterfield in order to talk to an employee. The toilet in the unit was also not working when we tried to use it in the morning.

There is not a front desk attendant at this property. You have to walk across the street to the partner hotel for information, beach towels etc. The bar was being renovated and opened our first night there - it’s a beautiful bar and the owner is wonderful - was the best part of our stay.

If you can get past the smell of the carpet on the stairs, you will get to an "acceptable" room. No insulation against noise. If they just ripped up the carpet, they would see a huge improvement.