This place is a horrible. I had reserved this room to find out the hard way. I had left and rented something else after opening the door. I had found bed bugs, roaches, hair all over the bed and bathroom, very unsanitary, hot tub doesn't work, shower nasty, no communication will any staff members besides a little texting, they ignore your concern and needs. Like i said earlier i had to leave and find something else. After me finding the things i was still focused to pay with no refund at all not even a sorry from any one associated with SBV. This is not a luxury hotel it's just all lies and false advertising to get you to commit and then they take your money and leave you with no options. You don't even have a accurate way to unload your belongings along with no parking unless you pay $50.00 per day at a different hotel. Take my warnings and stay away. They had taken almost $1,200.00 from my card and no matter what the situation nor what you find or see in their rooms you will not receive 1 dime back. So save yourself time and money and stress and stay away and do more research. I would never ever stay there.