Ulysse Djerba Thalasso & Spa

Great location - convenient for the airport. Very good food with plenty of choice - Tunisian and European. Rooms clean, comfortable and spacious. Relaxed environment with staff very helpful and accommodating. Easy access onto the beach for walks.

Wanting somehwere new shorthaul for majority chilled holiday with a small amount of sight seeing i was pleased to discover direct flights from Manchester and booked based on proximity to beach, quality of pool and price which i thought was excellent value for money. On arrival I found the check in process to be a little disorganised but was given a wristband and given access to lunch until the room was ready. At 2pm i returned to ask about my room and was told it was ready. I had been given my pre request of high floor and quiet room however having walked to despite my bags having been taken by the porter on arrival they had not been sent to the room and i was asked to return to reception to pick them up rather than there being sent up. Room 441 was great - had no complaints at all - had sea view room everything worked. Very clean and comfy double bed, sofa and chair, TV doesnt have many UK channels at all (understandable) so bring your own entertainment if you like watching films etc. It is an older hotel with lots of history so it shows it age in areas so if you want perfection look elsewhere but my view is that you dont spend your holiday in your room so wasnt put off at all. If there are waves and you are a light sleeper would recommend some earplugs. Beach where i spent all of my time was one of the best ive been on - sand was clean and kept so, never had issue for sunloungers and water shallow and safe to swim in. Also allows long walks up the beach barefoot which a lot of people took advantage of. (pool looked stunning but a busier area so i didnt bother so in that regard cant comment) If you want drinks at either you will need to go to the bar as service to the loungers not available. Food wise like others posting here food was very good with plenty of options and change in the main buffet restaurant and i ate there with the exception of a night in the Tunisian Ala carte. However the systems of service (and i say this as a brit) need looking at for me - I prefer to tip having received good service and its a shame to say i dont really feel i ever did get it. Those that tipped regularly saw reserved tables , towel art and distinct and noticeable preferential treatment so potentially as a cultural thing id advise tipping little and often to optimise your experience. Staff were friendly enough but i was left feeling like i was an imposition and drinks service i found tricky. Entertainment team including houcem hamrouni were very good at involving everyone regardless of nationality and put on two sets of entertainment per night (live music eg harpist, duos oriental music, karaoke, stuff for kids) and the bar staff were excellent and made sure i was looked after every night i spent in there as a solo traveller. They remembered my name and drinks - Marek, the young lad behind the bar and the older gentlemen are a credit to the hotel. Bar shows evening football from beinsports so was able to watch both english games in the bar to. Didnt us

My first time in this hotel love the staff love the place 100% vist again, the entertainment team was brilliant, loved every night with these guys recommended 100%, room service was brilliant the rooms are very and tidy and I will come back to my friend youssef

Lovely hotel, very comfortable rooms, great service & plentiful tasty food. Fabulous spa, Fun entertainment team dancing every night. Djerba is culturally diverse, accepting, relaxing, beautiful beaches and a fabulous getaway from the British winter!

The hotel was really good the Animation is really very good evry night there is samthing defernt the was perfect and there special vue from the garden and this is third time this year the rooms are very clean and new i think this is the best familal hotel in djerba

In the gym we found cockroaches, and the equipment is poor, except the cold in the corridors and you can easily hear your neighbours, the hotel is worth to visit. The food is tasty, The restaurant a la carte is open only at fridays and nobody will tell you about that. Employees are kind but most of them don’t speak english, will be easier to speak french or german.