Guest User
July 29, 2023
Much better management oversight of how this hotel operates is required if is to be somewhere where I would stay again. The room I was shown to had not been cleaned properly. Dust could be seen on all of the flat surfaces (you could write your name in it, it was that thick in places) and I couldn't put any of my clothes on the wardrobe shelves or coat hangers. In addition, there was black & red mould around the bath taps and shower screen areas. When I spoke to reception desk staff, I was offered another room. However this was in just the same unclean condition, I stayed where I was and cleaned the dust off myself! These are issues that should not be happening in any hotel, irrespective of the price it charges for its rooms and can easily be addressed if the hotel management walked around the property from time to time and check things over. This is obviously not happening here. No mention of these matters was made at check-our and no apologies on behalf of the management were proffered. Oh boy!!!!....never again.