Hotels near Liverpool in Mexico City

The Hotel is very clean and well located. The employees are really nice and friendly. Security guard is at the entrance of the hotel at all time even though is a safe area. Breakfast really good and tasty 😋 ..hotel is close to the Venezuelan Embassy and to the DHL Store...Hotel is not a 5 star hotel, but it is more clean than most of these well known hotels...I was very pleased 😊

Went here on a work trip and this place delivered. A very nice, clean, beautiful building in the middle of a great part of CDMX. My Spanish is less than average but most of, if not all, the staff speak VERY good English, including room service. I stayed in a suite which was very roomy, clean, the bathroom was very nice with all marble floors. The bed was very comfortable as well. I ordered room service for dinner one night and was blown away by how delicious everything was! I had a filet mignon, caprese salad and a warm brownie with vanilla ice cream. Filet was SPOT ON, salad was good (the mozzerella was definitely fresh, and if they didn't bake the brownie in house they had me fooled. I was literally saying out loud to nobody else in the room ”this is delicious!”. I'll have to say the athletic facility was pretty impressive as well. They have a ton of machines and equipment that are inside a glass enclosed atrium and very well put together. I was nursing some injuries at the time of my visit so only used the facility for light rehab work. I didn't get to use all of the equipment but was definitely impressed. Very clean and came in contact with staff only one day and they were very friendly as well. The only thing I would have liked in the room, and I realize this may be completely an American thing, is a bed side clock. I just like to wake up and see the time and/or use the alarm when I need it, I don't like waking up to ”wake up calls”. The phone ringing is not a fun way for me to awake.

Good location. Very traditional Sheraton deco, love it. Don’t change sheets as usual, just remind them to change the sheets after you arrive

The location is safe, the rooms are large and the balconies are very nice. I will stay here next time. Although the hotel has been in operation for a long time, the facilities are OK. The room on the road is very noisy and it is recommended to choose the opposite room.

If you are looking for beauty of the old kind, a pleasant stay and a great location. This is the place to go. Although the room we used was small, it was practical and the decoration and lighting extraordinaire. The wedding party Saturday night did not keep us awake, although it could be heard. The service by Mr. Ramón Cobos is commendable. He went out of his way to move out bags in and out of storage as many times as it was needed. Breakfast in the premises are not recommended. Fortunately, there are many great places to eat within a 15 minute walk. We arrived past midnight, the door was opened promptly, before we dispatched the Uber service, and the registration was a breeze. So was check out. Highly recommended, we will be back.

I stayed here for quite a long while unfortunately, so I have a pretty good grasp on how this hotel runs. And I wouldn't return unless big changes are made. PROS: --price --breakfast included --pets allowed --lobby decor was cool CONS: --wifi doesn't work for more than a few minutes here and there --water takes almost 10 minutes to get warm --shower only has 1/2 door and gets water all over bathroom floor --all of the wooden trim along base of walls was off or falling off --stains on the new towels --supposed to get 2 waters/day, usually didn't happen --had to ask for more toilet paper --they don't like to clean your room some days and never clean it at the same time --room was hard to breathe in after they did ”clean” because they spray your bedding with harsh chemicals every time so it ”smells clean” --takes forever to be served at breakfast (only one employee) and always got things we never asked for or never received at least one thing we did ask for --top blanket on bed worn and had rough patches --no outside food/drinks are allowed even though the options and service within the hotel for dining isn't good --our travel-sized lotion in the bathroom was used and 1/2 gone already --walls are thin, easy to hear rooms next to you --rude if you ask for room to be cleaned, for new towels, etc. --no room service or laundry service options *not a con, but a tip: you need pesos daily so you can tip the server at breakfast as it's expected since it's not a buffet-style breakfast

The location is good. Just walk straight for 2-3 minutes and you will reach Chinese restaurants, Japanese restaurants and Korean restaurants. It's all good. This hotel should be the top 2 hotel in Mexico. I arrived on the 9th and left on the 16th. Not a bad experience. The service staff are very nice, and the breakfast is okay (for a Chinese stomach), with omelettes and fruits. very safe. Safety is particularly important here.

This is one of my favorite hotels. The rooms have an exceptional view of Chapultepec Park and the surrounding buildings in Polanco. The hotel also has a wonderful selection of restaurants. My favorite is Alfredo di Roma Italian), as well as Au Pied de Couchon (French), and Chapulin (Mexican.) The Club Lounge on the 39th floor has a superb breakfast selection, and city view. The staff is exceptional. Everytime that I needed assistance, even helping repair my suitcase which was damaged at the airport upon my arrival in the city. The rooms are very well maintained, spacious, and offer wonderful views of the city. I also enjoy the art work, by Mexican artists, in the lobby. All of the above is due to the vision of the General Manager.

I arrived on Friday at 1 and both bars were closed in the hotel getting ready for ticketed events that evening. Lots of people were irritated they couldn’t get a drink in the hotel when they arrived. So, I could not get a drink in the hotel until evening, if I had a ticket to one of their events. Their drag show and other party didn’t interest me. So, I had a drink in my room and hit the town. The Living Room bar (reason I picked W) was closed all weekend for private stuff. So, I never even saw it. The location is great and so we walked to many bars. If I go back, I wouldn’t spend the money to be at the W, when I barely made use of the place. Service and room service were good.

The hotel is well located. But when I arrived, the receptionist was not there. The security guard who had to be marking the person in charge and taking photos of my reservation was very kind. That is the detail. The receptionist was not there. Fixed by security guard. But in that it failed them. And in my reservation it did not say if it had air conditioning or not. Which I didn't have. Just a fan. The elevator seems to have a turbo. It goes up and down very sharp. Excellent in cleanliness.