Discover our selection of Mexico City hotels with Wi-Fi

Top rated hotels in Mexico City

Hotel Bristol
4.2/5117 Reviews
Reforma
The hotel is in a very nice location, a couple of blocks from Avenida Paseo de la Reforma. The room was very clean and there was a walk-in shower in the bathroom. A nice ce upgrade would be to have USB ports by the nightstand. My issue is with Trip.com. I paid in advance for 3 rooms- one for me and one each for two friends. When I booked the rooms, I listed each of us separately on the online form. I received my confirmation by email and assumed that so did my friends. When we arrived at the hotel, I checked in without issue but when my friends tried to, they were told that no reservation existed for them. This is despite the fact that I had paid by credit card for all three rooms on one transaction. A call to Trips.com did nothing to fix the situation. The reservation number I gave them only had my room listed. My only option now is to dispute the charge once my credit card statement arrives.
Hotel Clé Reforma Insurgentes
4/5117 Reviews
Zona Rosa
Some old high-end hotels have great location, just a few steps next to the reforma222 shopping mall, the water in the bathtub is yellow and very unpleasant. Others are okay. The bellman is responsible
Hotel Flamencos
4.3/542 Reviews
I was excited about this place as I really didn’t want my family to stay at another Western cliche chain hotel that Mexico City is abundant in. In hindsight, I wish I had opted for the latter as … well, you know what to expect and, if need be, what to do to get your way. I had booked Hotel Flamencos for two stays, before and after our travel outside of Mexico City. The second stay was cancelled by me. Below are the reasons why.  A short summary of my trouble here: --I booked my room 6 months in advance (using a third party site) and communicated to the hotel directly about my expectations. All was almost overbearingly sweet, with promises of ”accommodation” showered all over. TO EMPHASIZE: I HAD ASKED TO LOOK INTO MY CONCRETE RESERVATION AND CONFIRM THAT MY TWO KIDS WOULD BE ACCOMMODATED. The answer? We confirm!  -- All niceness ended upon arrival at the hotel as, instead of a welcome, the front desk person extended a message of additional charges for my son, who is 14. Instantly, ALL this hotel was about was getting their additional 350 pesos (USD18) per night for my child. Me showing my  communication with the hotel didn't do a thing. Fine. Whatever! - It only got worse from there as ”the only room available” turned out to be A ROOM WITH NO WINDOWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, they have those at this place on each floor, so, in case you are considering this place, please know that your room is ”based on availability.” As I threatened to LEAVE, they somehow FOUND the right type of room (granted, we showed up shortly after noon, so they did give us a courtesy of an early check-in). Thank you!  - The location of the hotel is TERRIBLE: flee markets, warehouses, LOADS of traffic, HUGE CROWDS OF PEOPLE queuing up for busses or just packing the area are  truly not very enjoyable. Aside from street food, which you may not be able to get easily (because of A LOT OF PEOPLE), no decent places to eat around. Hands down, there are MUCH better areas! - I killed 4 mosquitos in my room. Apparently, there is a way for them to get into your room through the bathroom. The stench from the kitchen downstairs gets into your room the same way, too. -- The breakfast is basic and easy to get tired of. The breakfast area is small. A few other details: - Amidst my check-in debacle, I asked to speak with a manager. Unsurprisingly, that person ”had a day off” (of course! :)). And it was the same guy who handled check in who continued replying to my emails, obviously rejoicing in the opportunity to practice English, rather than put the situation right. -- The manager was not to be found the next day, either. Nobody, aside from the front desk dude, ever reached out to me. I mean... I had requested a conversation with somebody who runs this place. Hellllooooo?  -- By day 3, an envelope was found in our room, reminding us of the need to t
City Express by Marriott Ciudad de Mexico Alameda
3.9/5100 Reviews
Centro Historico
Not bad, the room is clean and tidy
Estancias Vive MX WTC
4/563 Reviews
Good apartments for a decent price, but a bit confusing their pet policy as it states here in there policies that pets are allowed and FREE which they are not. I was told a price of 350$ MXN per night… upon telling them they told me I‘m wrong, do customer service wise I’m not so happy. However they were nice and let me change my room because I was initially in a room just above the reception which was horrible and you heard everything. Location is good, room was clean, served its purpose but I’m not sure I would come again.
City Express Plus by Marriott Ciudad de México Santa Fe
4/593 Reviews
Santa Fe
The room is relatively new and spacious. The bathroom is relatively simple and the towels are of poor quality. The most unacceptable thing is the pillow. I have never slept in something so uncomfortable! The service staff are very nice and enthusiastic. The breakfast included in the hotel is basically nothing except fruit and cheese. You still need to buy eggs and toast yourself. I booked it purely for a business trip and the price was acceptable during the exhibition.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Information for Traveller

Number of Hotels2,290
Number of Reviews37,790
Highest PriceNZD 1,459
Lowest PriceNZD 32
Average Price (Weekdays)NZD 245
Average Price (Weekends)NZD 255