Guest User
February 4, 2024
The kid in the coffee shop and the manager at the front desk were great. The room upon entering was dirty, hair on the floor and covered with ants. The restaurant was a dark empty space with no discernable hours. The co working space was also dark and deserted. The daily events briefing were sent out at 4pm. Literally 7 hours after tours had left. My room was covered in ants and flying insects the entire time. Shower water was cold. There was a hole in the front door so everybody could see into my room. I asked to have my room cleaned by Day 3 as it hadn't been and there were ants and bugs everywhere. It took 4 requests and 3 hours before the cleaner showed up. She was so angry I cowered. Smashing around, refusing to acknowledge me. The kitchen was revolting. I was there for a week and could never use it. It was constantly filled with employees or locals. Wet floor, full of garbge, filthy, dirty plates, no microwave, no coffee, Stovetop was disgusting, couldn't even find a clean cup. Went in once to try to get a cup and the local refused to move so I could even get one. Cats wandering everywhere, employees taking up the common areas screaming or on their phones, common areas unusable due to this. There was no community atmosphere. Staff mostly seems to hate the guests. The restaurant was a dark empty wasteland. Despite working remotely and being there for a week, never used the coworking space. It was so dark and depressing. I did one tour to the Lucha Libre. Consisted of the guide pointing out a few closed food stalls and then leaving us at the arena to watch the event and find out own way home. Ridiculous. The place is dark, filthy, covered in bugs and ants, children, staff hanging out and not working, children running around. Besides the location, zero reason to book this place. So disappointing.