Casa MX Alameda

The staff here are so awesome. If you are bitten by bed bugs, you can't ask for a bed change. You have to be so swollen that everyone can't stand it anymore, so you can persuade other part-time workers to change the bed. Most of the time, bookings are made day by day. When booking with Chinese friends, it is inevitable that there will be some mistakes, such as missed bookings or repeated bookings and payments on a certain day. In the past, I could change the time. As a result, now I have all kinds of difficulties and ask to change the bed. I am sure I am not asking for payment. He missed booking the fee for the day and asked for a bed change. If he didn't agree, he deceived him and asked for a room change at around 11 o'clock in the night. Seeing how insistent he was and not wanting to disturb other people's sleep, he took a few things and carried them downstairs to change rooms. Unexpectedly, as soon as I got downstairs, I was yelled at and told to get out! And they were not allowed to go upstairs to get documents and clothes, even if they were shaking from the cold! A girl ran around Mocheng in the middle of the night with no documents and no money, wearing only thin clothes, looking for a hotel... Mocheng is so dangerous at night, but luckily nothing happened. I just want to ask the hotel staff why they are so cold-blooded and ** ? I didn't expect to meet such a cruel person in a foreign country, and it was even more impossible to ask for an apology! If you call the police, it is said that you are just trying to get along with each other and are extremely corrupt... When you encounter such a staff member, do you just have to admit defeat? I would like to ask which hotel in the world has the guts to seize customers’ finances and documents and directly ask them to get out? It was really eye-opening. This happened in the middle of the night and early in the morning. The next day I had fever and vomiting during the day. Now on the third day, I still have fever. So far, the hotel has not given any explanation or apology. Regardless of whether it is a language communication problem or whether it is just because they are Chinese that they can be bullied at will, no individual or unit has the right to seize other people's documents and private finances. Even if I missed a reservation on the same day and made a double reservation the next day, they did not explain the real reason for asking me to change the bed. At first, they said they would give me a free upgrade. I just said thank you. This is too hard for you. And I was in trouble, plus I was tired. The only reason is that there is no signal in my bed downstairs, neither WiFi nor mobile phone signal. This is too annoying for the Chinese because there is a 14-hour time difference and I need to communicate with relatives and friends in China in the middle of the night, which is very troublesome. Chinese people never like to cause trouble, but they really went too far. The next morning I asked the boy at the front desk to apologize. He cursed me in Spanish and ignored me, while the other boy who tricked me into going downstairs looked at me with a smile. It doesn't matter. How disgusting! Now I ask the hotel owner, the boy who tricked me into going downstairs that night, and the most disgusting boy at the front desk to publicly apologize and compensate for the losses.

Hygiene: Clean Environment: Beautiful I like it here very much!

The staff are kind. Music is playing and it's lively. It was a bright atmosphere for those staying. The minus point is that the shower room is not very convenient and there is no comforter.

一幫老黑天天晚上，鬧騰，樓上有吃飯地方，跳舞都12點！拜託這是旅館啊