Hotel Clé Reforma Insurgentes
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Hotel Clé Reforma Insurgentes
Napoles 62, Mexico City, Federal District 06600, Mexico
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Amenities
Sauna
Spa
Fitness Room
Parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Hotel Clé Reforma Insurgentes is the perfect place to unwind after a day of travel or work.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 11 reviews
Surroundings
Metro: Insurgentes
(580m)
Metro: Niños Héroes
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Habitacion Preferencial Con Una Cama
1 Queen bed
Has window
Non-smoking
Air conditioning
Iron and ironing board
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Guest Reviews
7.2/10
11 reviews
Verified Reviews- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in Mexico City
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Guest User
November 21, 2024
Can't fault it ! Fabulous, friendly hotel. Centrally positioned, with great rooms, immaculately clean. Friendly, helpful staff, and very affordable but exceptional food !! Very comfortable & cosy bar overlooking passers by. All close to the main bus service and metro. If you prefer, the hotel offers an excellent hire car service to take you wherever you want. I would return.
Guest User
April 26, 2024
This is the best Boutique in Mexico I have ever stayed. Excellent location, very friendly staff , magnificent food and veey , very clean. The beds are wonderful. You feel that you sleep over the clouds. I congratulate and Management and the new owners for everything you are doing to make of the CLE hotel the best in Mexico City. My experience was fantastic. I highly recommend the CLE to anyone that is visisting Mexico. On a 1 to 5 Star rating I give the CLE hotel a 6 Stars. Thank you for a great and memorable experience. You guest from Dallas : Carlos Hernandez.
Guest User
November 27, 2023
The location is great and feels safe. We walked to cafes and surrounding areas to get a feel for the city and area which has beautiful historic homes, apartments and buildings. The Hotel was sufficiently clean and Comfortable although we were out most of the time. Staff very helpful. I believe the young Hotel manager was not sober when I checked in and felt annoyed at his unprofessional behaviour but that didn’t put me off as all the other staff made up for his obvious incompetence. He didn’t even remember me the following evening considering our interaction which confirmed my suspicions. Besides that this hotel is perfectly fine (not amazing) for what we were paying.
Johnny D
September 14, 2023
I just left and it was the worst and most embarrassing hotel experience of my life. After a night of dinner a drinks, I brought my partner (who lives in Mexico) back to my room. The staff immediately chased us down upon entry and demanded to know if my partner was a guest then proceeded to make a scene and demand I pay $500 for my literal romantic partner to stay in my hotel room that I already paid for. I have never been so embarrassed, disgusted and felt more taken advantage of in my life! Literally made me feel like a child. What a disgusting, invasive and greedy policy for a hotel to implement. The most abhorrent and rude experience I’ve ever had to deal with on a vacation. Aside from that, I had no internet for 2 days, my door lock was out of batteries for two days, and room service left me no towels. I’m traumatized from this experience and will NEVER stay here again. Take your money and dignity elsewhere. Ruined my entire trip to be treated that way and to be charged for having the staff invade my privacy. ZERO STARS.
Guest User
May 24, 2024
Worst hotel I've ever been to in Mexico City, the entire floor smelled like sewage, the air conditioning didn't work, the "manager" of the hotel told me that I couldn't stay in the hotel lobby waiting for my taxi to the airport because according to him I was going to sleep because I would have to wait 3 hours, the treatment was terrible and the facilities leave a lot to be desired.
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Guest User
February 21, 2025
Estuvimos hospedados pasado 12 y 13 Febrero por trabajo.En general todo estuvo muy bien ya que el hotel está bien situado, buen internet y buena cama para descansar.Quizas la puerta del baño debería abrirse de otra manera para tener¡un poco más de amplitud.Quiero destacar la profesionalidad y lo muy atento que fue en su servicio la persona de cafeteria llamada Fernando.Super amable y super profesional..Lo negativo su compañero de recepción llamado Rafael.Creo que para estar atendiendo al publico hay que tener un mínimo de trato y amabilidad.Espero solo fuese un mal dia para el pero tiene que pensar que esta atendiendo a publico y creo cuando llegamos eso se le olvidò.
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Guest User
September 23, 2024
La habitación es muy cómoda, limpio todo. El hotel pequeño, muy bien ubicado, en zona tranquila para caminar. El restaurante del hotel es muy bueno, muy rico todos los alimentos. El check in es riguroso hasta las 3 pm. Para viajes de negocios o con pareja lo recomiendo ampliamente. El precio es muy atractivo para la zona en la que esta
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Guest User
September 17, 2024
Buena ubicación, modernas instalaciones y comida rica a buenos precios. Limpio y a pesar de ser pequeño todo está bien distribuido. Tienen una terraza que vale la pena ver. Atención excelente, José , el mesero que nos atendió fue muy atento.
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Guest User
September 17, 2024
Muy buena experiencia: Excelente ubicación (céntrico). Pequeño, pero muy cómodo, con muy buena distribución y aprovechamiento de espacio. Tranquilo, con diferentes espacios muy agradables para comer. Personal muy amable. Gracias!🙏🏼
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Services & Amenities
Most popular business facilities
Sauna
Spa
Fitness Room
Parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Car Rental
Currency Exchange
Meeting Room
Wi-Fi in Public Areas
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Business Services
Postal Service
Meeting Room
Fax/Copying Service
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
VIP Check-In Service
Food & Drink
Café
Bar
Room Service
Snack Bar
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Spa
Sauna
Beauty and Makeup
Fitness Room
Activities
Eco Tours
Cleaning Services
Dry Cleaning
Laundry Service (On-Site)
Ironing Service
Facilities for Children
Children's Meals Available
Safety & Security
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 70
Hotel Clé Reforma Insurgentes is the perfect place to unwind after a day of travel or work.
To recharge your batteries or simply relax, visit the property's spa or sauna. The fitness room provides a place for guests to work out.
Want to grab something to drink? Head to the in-house bar or café.
The 24-hour front desk is available for you around the clock. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
Parking is available at the property.
To recharge your batteries or simply relax, visit the property's spa or sauna. The fitness room provides a place for guests to work out.
Want to grab something to drink? Head to the in-house bar or café.
The 24-hour front desk is available for you around the clock. For extra convenience, currency exchange, luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
Parking is available at the property.