Vive MX cuauhtémoc

Room was pretty large. Decent and comfortable beds (not queen sized) and bathroom. Could really use a closet or more hangers/storage space. Very useful little kitchen with a fridge, microwave, stovetop and dishes/silverware (coffee maker seemed broken). Plus a table and chairs. Good light and well places plugs. I would say not a bad option if you need to work. Unfortunately, you can hear street/highway noise at all hours since you’re on a major road (not all rooms face that direction). Hotel needs double paned glass. I was able to dampen sound with AC and by blocking windows with pillows but bring ear plugs. However, it is really easy to reach the sights from this hotel using public transit. You're only a few minutes walk from the frequent buses on Reforma (nearest subway stop is currently closed). Don't bother with the bus on the main road. They don't seem to fully clean the room daily or clean at all unless you ask. That seemed odd. Also, they don't replace supplies when they clean. Front desk staff is nice and helpful but hotel needs more attention to details. I would probably stay here again due to the location and kitchen but the noise is a lot.

We asked for an early check in but they couldn't do it. No biggie, we'll return at normal check in hours and should have our room ready, right? Nope, we wait another 40 minutes for our room. They gave another couple their room (whom arrived after us). After this couple complained that their AC didn't work, they gave us THAT SAME ROOM without working AC. We complained about it and their solution was to give us a box fan. We rejected the box fan and asked for a room with AC, considering that we had payed for a room with AC. They gave us a room with 2 individual beds instead of one queen size, but they said that they will move us AGAIN after the first night because the room there giving us is for another guest. The room they gave us was not properly cleaned. The chairs were dirty and there was a toenail beside the bed. The shower head was dirty and something was dripping from it. The shower splashes the floor of the bathroom because it didn't have a door. The hotel is right by a busy street, so street noise is a problem no matter the hour.