Extended Suites Mexicali Catavina Reviews

really clean and pool is great

Nice location in new part of Mexicali.

The Front Desk staff has poor customer service. They seemed very annoyed to be working there. Hotel is nice but they do need to work on their staff and housekeeping. They only give you one key and if you loose it you have to pay around $10 for a new one. They also don't do housekeeping you have to go ask for towels upfront. El hotel esta bien los cuartos etc. Pero el personal del hotel tienen el peor servicio al cliente. Todos los dias estaban con una cara larga como si los tuvieran trabajando ala fuerza. Nos cobraron 220 pesos por perder la llave del cuarto pero nadamas nos dieron una ala hora de el check in supuestamente estan cortos en llaves. Tampoco asen limpieza tienes que pedir toallas en el lobby y dejar tu basura afuera del cuarto y ellos la rrecogen.

Nice clean place friendly staff

Nice location. Excellent price. Shower floor was duty. They changed towels every week even if your stay is extended, but you have to bring your towels to the front for exchange. Trash and room are strictly cleaned every week.

not so clean, people were friendly tho

The room is large, clean and comfortable. Although it is next to the main road, it is still quite quiet. The pillows provided are a bit soft.

This is my third time staying here and the service is always good, check-in is fast and friendly. The parking is safe, and the room is clean with its kitchenette and refrigerator.