Guest User
December 10, 2023
TO FLEE ! Incredible and disrespectful behavior from the manager. Beyond the hygiene of the hotel: smells of mold in the room, no duvet cover, no toilet brush or toilet paper... On a business trip as an employee, I chose this hotel via the American Express platform, a partner of my company. The hotel refused remote payments even though American Express, which works with thousands of companies, tried to contact them several times (and were hung up on by the manager herself who demanded payment on place). The manager took the liberty of entering my hotel room (during my work day) to touch my personal belongings, pack my suitcase and fire me. Unacceptable! Even though I had taken all the steps with the American partner who would make the payment the same day (supporting evidence). Faced with the impatience and aggressiveness of the manager, I even, in good faith, ended up paying for the first 2 nights myself. The manager then took my suitcase from behind the counter to take it out and not allow me to sleep the 3rd night. I'll spare you all the details. TO FLEE!
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