Guest User
July 16, 2024
Very new hotel with a great rooftop pool and a small but effective gym. Rooms were modern, spacious and well equipped. We enjoyed our stay and the rooftop terrace was a lovely place to relax, have a drink and soak up the sun. Unfortunately the service from hotel staff and housekeeping was mixed. We had 2 rooms, one was cleaned well, but the other was not. One room they replenished tea bags, changed towels and swept the floor. The other they did not and left the floor dirty. It was odd as the two rooms were next to each other. Attentiveness of reception staff was also mixed. Some were very responsive, others did not acknowledge hotel guests or were aloof and unhelpful.
Ultimately we had a good stay and enjoyed the proximity of the hotel to the city centre. It was, however, disappointing that the service of some staff/some cleanliness aspects, did not match the cost of the hotel, which was as expensive as a 5 star; not value for money.