Crowne Plaza Toluca-Lancaster
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1 night
1 room, 2 adults, 0 children
All properties in Metepec
Crowne Plaza Toluca-Lancaster
Renovated in 2025
No.4 of 4-Star Select Hotels in State of Mexico
Paseo Tollocan Ote 750 Esq, Av Tecnológico, 52170 Col, Metepec, State of Mexico 52170, Mexico
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Highlights
Varied breakfast
Newly renovated
Lots to do
Free parkingAmenities
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano.The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
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8.7/10
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 55 reviews
Surroundings
Airport: Toluca International Airport
(8.3 km)
Train: Estación de Ferrocarril
(7.4 km)
Train: Antigua estación de trenes
(7.5 km)
Landmarks: Calao Garden
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Standard Two Double Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Premium Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
15
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Standard Room
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Premium King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
One Bedroom King Suite Two-story
1 King bed
Has window
Non-smoking
Air conditioning
TV
Wardrobe
Satellite channels
Check Availability
13
Suite
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Standard Accessible King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Standard King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
1 King Standard Low Floor
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
55 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.7
Average for similar properties in Metepec
AI Summary
Conveniently located near the airport, this accommodation provides excellent service and spacious, comfortable rooms. Guests value the attentive staff and warm treatment. Quick access to Mexico City is an added advantage.
Steven61516
January 8, 2023
Suitable for a short stay on a business trip, the environment is ok
Original TextTranslation provided by Google
Dalila
February 26, 2024
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
Ariana
January 3, 2024
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to *******, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from ******* and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
rodrigo
December 16, 2024
Reception people was good & polite
Kurian
April 7, 2025
Great inside
timothy
March 25, 2024
Not bad
Nice big room. Comfortable.
Kurian
March 1, 2025
Very good
Harold
September 6, 2023
Price, location and condition, very convenient. Thank you
Services & Amenities
Most popular business facilities
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Restaurant
Taxi booking service
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Shuttle Bus Service
Free
Taxi booking service
Business Services
Postal Service
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
ATM
Elevator
Vending Machine
Health & Wellness
Spa
Additional charge
Billiards Room
Fitness Room
Massage Room
Sauna
Phototherapy
Activities
Game Room
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Accessibility
Assistive Listening Devices
Braille Signage
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | MXN$270 (approx. €12.44) per person |
Adult | Buffet:MXN$270 (approx. €12.44) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2000
- Renovated: 2025
- Number of Rooms: 172
Phone:+52-7222754475
Email:frontdesk@cptoluca.com
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano.The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
Frequently Asked Questions
What are the check-in and check-out times at Crowne Plaza Toluca-Lancaster?
The check-in time at Crowne Plaza Toluca-Lancaster is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Crowne Plaza Toluca-Lancaster?
What amenities and services does Crowne Plaza Toluca-Lancaster have?
Crowne Plaza Toluca-Lancaster has the following amenities and services: Shuttle Bus Service.What amenities and services does Crowne Plaza Toluca-Lancaster have?
Are pets allowed at Crowne Plaza Toluca-Lancaster?
Unfortunately, pets are not allowed at Crowne Plaza Toluca-Lancaster.Are pets allowed at Crowne Plaza Toluca-Lancaster?
How much does it cost to stay at Crowne Plaza Toluca-Lancaster?
Prices at Crowne Plaza Toluca-Lancaster are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Crowne Plaza Toluca-Lancaster?
Which airport is closest to Crowne Plaza Toluca-Lancaster?
Toluca International Airport is the closest airport to Crowne Plaza Toluca-Lancaster, and it is about 10 mins from hotel by car (8.3 km).Which airport is closest to Crowne Plaza Toluca-Lancaster?
What is the cancellation policy for Crowne Plaza Toluca-Lancaster?
The cancellation policy for Crowne Plaza Toluca-Lancaster varies depending on the type of room and booking conditions.What is the cancellation policy for Crowne Plaza Toluca-Lancaster?
About This Property
| Nearest Airport | Toluca International Airport |
|---|---|
| Distance to Airport | 8.31KM |
| Distance to Train Station | 7.36KM |
| Average Price From | EUR141 |
| Hotel Star Rating | 4 |