Crowne Plaza Toluca-Lancaster
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Crowne Plaza Toluca-Lancaster

Renovated in 2025
No. 2 of 4-Star Select Hotels in State of Mexico
Paseo Tollocan Ote 750 Esq, Av Tecnológico, 52170 Col, Metepec, State of Mexico 52170, Mexico
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Newly renovated
Lots to do
Free parking
Amenities
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano. The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.7
All 62 reviews
Surroundings
Airport: Toluca International Airport
(8.3 km)
Train: Estación de Ferrocarril
(7.4 km)
Train: Antigua estación de trenes
(7.5 km)
Landmarks: Calao Garden
(290m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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6

Premium Two Queen Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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14

Junior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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9

King Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8

Standard Room

Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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7

Premium King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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9

One Bedroom King Suite Two-story

1 King bed
Has window
Non-smoking
Air conditioning
TV
Wardrobe
Satellite channels
Room Details
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9

Suite

Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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5

Standard Accessible King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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7

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

1 King Standard Low Floor

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

8.7/10
Very Good
62 reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.7
Average for similar properties in Metepec
Most Mentioned
Review summary
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Environment: The hotel environment is described as quiet and relaxing, making it suitable for short stays, particularly for business trips. Many guests appreciate the peaceful atmosphere amidst the bustling city surroundings.(based on 1 review)
S‍t‍e‍v‍e‍n‍6‍1‍5‍1‍6
January 8, 2023
適合出差短暫停留,環境衞生都還可以
Translate
J‍u‍a‍n
June 28, 2025
The music was very loud, so from the room you can rest comfortably
K‍u‍r‍i‍a‍n
June 19, 2025
Outside is not good
D‍a‍l‍i‍l‍a
February 26, 2024
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
A‍r‍i‍a‍n‍a
January 3, 2024
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to *******, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from ******* and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
r‍o‍d‍r‍i‍g‍o
December 16, 2024
Reception people was good & polite
K‍u‍r‍i‍a‍n
April 7, 2025
Great inside
t‍i‍m‍o‍t‍h‍y
March 25, 2024
Not bad Nice big room. Comfortable.

Services & Amenities

Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:30 Open
AgeFee
Children 17 years old and under
MXN$270 (approx. SEK 138.68) per person
Adult
Buffet:MXN$270 (approx. SEK 138.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2000
  • Renovated: 2025
  • Number of Rooms: 172
Phone:+52-7222754475
Email:frontdesk@cptoluca.com
Located in Paseo Tollocan, the Crowne Plaza® Toluca-Lancaster Hotel provides easy access downtown and to the Toluca International Airport. It is also conveniently located close to the industrial area of the city, where Cerrillo, Exportec I and II, Coecillo and Toluca 2000 Industrial Parks are found, and companies such as Chrysler, GM, Robert Bosch, Nissan, Bimbo-Barcel, Johnson Controls and Femsa are located.Enjoy your stay exploring the city. Visit the iconic Portales, the beautiful Cosmovitral Botanical Garden and the historic Cathedral; or further out, explore the grand Nevado de Toluca Volcano. The Crowne Plaza Toluca has the best service and caters to its guests every need. To help you achieve a highly productive stay, we offer a complimentary scheduled transportation that will take you to nearby companies. The hotel also offers high-speed Internet access, a Business Center and different meeting rooms. Energize your days with a workout at the Fitness Center followed by a hearty breakfast at Antibes Restaurant. Feel at home in a comfortable room and relax with drinks at the Lobby Bar.

Frequently Asked Questions

What are the check-in and check-out times at Crowne Plaza Toluca-Lancaster?

Check-in at Crowne Plaza Toluca-Lancaster is from 15:00 and check-out is by 12:00.

What amenities and services does Crowne Plaza Toluca-Lancaster have?

Crowne Plaza Toluca-Lancaster has the following amenities and services: Shuttle Bus Service.

Are pets allowed at Crowne Plaza Toluca-Lancaster?

No, pets are not allowed at Crowne Plaza Toluca-Lancaster.

How much does it cost to stay at Crowne Plaza Toluca-Lancaster?

Prices at Crowne Plaza Toluca-Lancaster may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Crowne Plaza Toluca-Lancaster?

The nearest airport is Toluca International Airport, just about 10 mins from hotel by car (8.3 km) away.

What is the cancellation policy for Crowne Plaza Toluca-Lancaster?

The cancellation policy for Crowne Plaza Toluca-Lancaster depends on the room type and booking terms.

About This Property

Nearest AirportToluca International Airport
Distance to Airport8.31KM
Nearest Train StationEstación de Ferrocarril
Distance to Train Station7.36KM
Average Price FromSEK1597
Hotel Star Rating4